Server
Company: Blackberry Mountain
Location: Walland
Posted on: May 7, 2024
Job Description:
The Server positions are responsible for the dining room
services in our restaurants and Blackberry Mountain. Blackberry
offers exceptional training and development to shape Dining Room
professionals by utilizing an effective tiered system. Every
professional is trained and certified per tier through Blackberry
University, which is a distinguished online university. Learn the
skills and knowledge from a legend in the industry to launch and
shape a lasting career.Our Server positions offer AM, PM,
full-time, and part-time shift opportunities at any of our three
restaurants: Three Sisters, The Firetower, and Sycamore.Applicants
must be willing to work weekends and holidays. ESSENTIAL DUTIES AND
RESPONSIBILITIES include the following. Other duties may be
assigned.
- Provide professional and lasting impression on Guests with
great care and attention to detail
- Interacts with Guests with great etiquette, poise,
professionalism, and friendliness
- Connects with Guests on a meaningful level by sharing thorough
knowledge of Blackberry, property, and service items to enhance the
Guest experience
- Menu Knowledge of the menus within your restaurant
- All dining room positions will be asked to perform additional
sanitation procedures throughout their shift in order to comply
with COVID-19 guidance.Tier 1 Server 1
- Prepares the Dining Room for service, which includes
rearranging the space, polishing silverware, glassware and
preparing service items
- Greets interacts and seats Guests in the Dining Room, making a
lasting impression by offering legendary hospitality
- Delivers food and beverages with great etiquette, poise, and
knowledge to enhance the Guest experience
- Timely prepares and presents in-room dining service items with
great care and attention to Guests throughout the propertyTier 2
Server 2
- Provides exceptional beverage service to Guests, ensuring their
beverage needs are tended to in a timely manner
- Responsible for providing thorough knowledge and understanding
of menu items to Guests and taking their orders and entering into
the system with great care and attention to detail
- Attends and exceeds Guests needs in the pool area, which
includes preparing, delivering, and serving beverages, food, and
service items at the poolTier 3 Server 3
- Provides Front of House support by preparing reports, manages
Dining Room seating, and assists in expediting Group Service
- Greets, interacts, and responds to Guests needs and
expectations with exceptional attention to detail, legendary
hospitality, and professionalism
- Acts as liaison with Dining Room Management, to assist and
ensure service is seamless and exceptionalTier 4
Mixologist/Sommelier
- Enhances Guest experience by providing extraordinary beverage,
cocktail, spirit, liquor, and wine knowledge with great
expertise
- Prepares curative non-alcoholic mocktails, shrubs, classic and
foraged signature cocktails
- Provides appropriate wine tastings to Guests with great
knowledge and proficiency
- Responsible for managing, maintaining, and restocking
Whippoorwill Lounge, bar, and wine caves Must comply with all
company policies and procedures.To perform the essential functions
of this position regular and consistent attendance is required.Must
be able to work well with other Team Members, Managers and interact
with our guests. EDUCATION and/ or EXPERIENCE
- High school diploma or equivalentLANGUAGE SKILLS
- Must be able to effectively communicate with Guests, Team
Members, and ManagersMATHEMATICAL SKILLS
- Knowledge and basic understanding of mathREASONING ABILITY
- Must be able to exercise judgment to make decisions based on
job knowledge and awareness of company goalsPHYSICAL DEMANDS
- Must be able to lift up to 50 lbs.
- Must be able to stand on feet for a long period of time
- Must be able to safely operate a company vehicle or golf
cartWORK ENVIRONMENT
- Dining Room, Bar and Kitchen areas
- 5,200 acres of Blackberry Mountain propertyBlackberry Farm and
Blackberry Mountain are joined together with our core belief that
our teams are at the heart of all we do. At Blackberry, we see
ourselves as family, focused on our 18 foundations uniting us in
our mission to support Legendary Hospitality, Memorable
Experiences, and Generational Sustainability. Blackberry Mountain
provides a world-class hospitality experience for our guests. Our
attention to every detail, impeccable service, unique activity
offerings, and outstanding cuisine has helped Blackberry Mountain
earn its pedigree as one of the most celebrated small luxury
resorts in the world. For immediate application and interview,
please feel free to stop by our Staffing and Support Office located
at 150 W. Church Ave. Maryville, TN 37801 between the hours of 9 am
and 4 pm, Monday- Friday. Please bring your resume or your
employment history. Blackberry Mountain is an Equal Opportunity
Employer.
Keywords: Blackberry Mountain, Knoxville , Server, Other , Walland, Tennessee
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