Company: Drury Inn & Suites Knoxville West
Posted on: May 4, 2021
Rise. Shine. Work Happy. SO MUCH MORE Property Location: 209
Advantage Place - Knoxville, Tennessee 37922 BASIC FUNCTION & JOB
DUTIES: Performs all front desk related functions including but not
limited to checking guests in/out, promoting sales related
programs, maintaining guest records, cash handling, etc.
Responsible for auditing the previous day's receipts to verify and
balance entries, runs reports and verifies accuracy of information.
May also assist with set up of breakfast. May include food
preparation, set up, service and/or cleaning. Only team member on
property for the majority of the work shift and must be willing to
and have the ability to work alone. Responsible for guest safety
and security during overnight hours. Ensures an exceptional guest
experience by providing courteous, efficient, friendly service to
all guests and potential guests in a professional manner. Responds
promptly and efficiently to inquiries, requests and complaints with
a +1 Service Attitude. Contributes to maintaining a positive work
environment at all times for our diverse team and guests. GENERAL
KNOWLEDGE, SKILL AND ABILITY : Requires ability to take written and
verbal direction and speak English clearly and read English.
Requires ability to relate to the public in a warm, friendly manner
in providing a hospitable environment. Requires ability to give
attention to detail and to handle multiple tasks simultaneously and
efficiently. Requires thorough knowledge of Drury Hotels' policies
and procedures, for guest services. Requires ability to handle
money, make change and utilize office machines in the normal
day-to-day activities. Maintains the front desk lobby area in a
clean and organized manner. Complies with hotel's safety and
security rules and instructions in performing work efficiently
while protecting self, team members, guests and the hotel. Must be
willing to and have the ability to work alone as scheduled. At some
locations, may be the only team member on property during work
shift. You belong at Drury Hotels. Learn about and apply to join
our family of employees.
Keywords: Drury Inn & Suites Knoxville West, Knoxville , Night Auditor, Accounting, Auditing , Knoxville, Tennessee
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