medical receptionist

Company: American Family Care
Location: Alcoa
Posted on: February 18, 2026

Job Description:

Job Description Job Description About the Role: Join American Family Care as a Medical Receptionist in Alcoa, TN, where you'll be the welcoming face of our healthcare team. This exciting role is perfect for individuals who thrive in a fast-paced environment and are passionate about providing exceptional patient care. Responsibilities: Greet and check in patients with a friendly and professional demeanor. Manage patient scheduling and appointment confirmations efficiently. Handle phone calls and respond to inquiries regarding services and procedures. Process patient registrations and maintain accurate medical records. Collect payments and verify insurance information. Assist with administrative tasks to ensure smooth clinic operations. Coordinate communication between patients and healthcare providers. Maintain a clean and organized reception area for a welcoming environment. Requirements: High school diploma or equivalent; additional certification is a plus. Previous experience in a medical office or healthcare setting preferred. Strong communication and interpersonal skills. Proficiency in electronic medical records (EMR) systems. Ability to multitask and handle high-pressure situations with ease. Detail-oriented with excellent organizational skills. Compassionate demeanor and a passion for patient care. Basic knowledge of medical terminology is advantageous. About Us: American Family Care has been a trusted provider of urgent care services for over 35 years, dedicated to delivering high-quality healthcare to our communities. Our patients love us for our compassionate care and short wait times, and our employees appreciate a supportive work environment that encourages growth and teamwork.

Keywords: American Family Care, Knoxville , medical receptionist, Administration, Clerical , Alcoa, Tennessee