Center Support Specialist
Company: Biltmore Baptist Church
Location: Arden
Posted on: February 21, 2026
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Job Description:
Job Description Job Description Position: The Academy – Center
Support Specialist Primary supervisor: Academy Director Job
Location: Arden, NC Position Type: Full-time, Non-Exempt Summary of
Position: The Academy Center Support Specialist’s primary
responsibility is to serve as the first point of contact for
prospective families and support smooth daily operations at The
Academy. This position guides families through the inquiry and
enrollment process, coordinates center tours, and provides timely
follow-up to ensure an excellent experience. In addition, this role
maintains supply needs, organizes shared spaces, and supports staff
through classroom coverage and daily operational assistance.
Essential Qualities and Qualifications: A personal and active
relationship with Jesus Christ modeled by a commitment to
supporting the vision, leadership, and theology of Biltmore Church
An expressed passion and calling for serving Jesus in a
Kingdom-minded, fast-paced, local church setting Demonstrates
initiative with an ability to work effectively apart from close
supervision Proficient in computer skills, including Microsoft
Word, Excel, Outlook, and Google Drive Excellent grammar, spelling,
and vocabulary needed, and experience in managing budget Proactive
and effective communicator in person, on the phone, and by
email/text Ability to maintain confidentiality of sensitive and/or
proprietary information Highly organized and detail-oriented
Essential Responsibilities: Serve as the Primary Point of Contact
for Prospective Families Respond to all inquiries from potential
enrollees in a timely and professional manner. Educate families
about our programs, curriculum, and facilities, addressing
questions and concerns with a focus on building trust and
excitement about The Academy. Maintain accurate records of
interactions, ensuring prospective families receive personalized
follow-ups and relevant information. Coordinate Center Tours and
Family Follow Up Partner with the Academy Director to schedule
tours for interested families and be trained as a backup to the
Academy Director to conduct center tours. Prepare tour materials,
parent packets and ensure that the center is presented at its best
for all visits. Follow up with families post-tour to answer any
additional questions and guide them through the next steps in the
enrollment process. Maintain child files once family is enrolled.
Manage and Maintain Supply Lists and Center Supply Needs Compiling
and restocking general classroom supplies as needed to support
daily operations. Maintain and organize resource closet and Academy
Housekeeping closet (Housekeeping B). Maintain a hospitable
environment Ensure the staff break room is tidy and stocked with
supplies for coffee. Ensure the staff kitchen is kept orderly and
clean up to health and safety standards. Keep the lobby clean and
free of clutter. Ensure Outdoor Spaces are Set Up for Use Perform
daily checks in the morning (9:00 AM) and at closing (5:30 PM) of
the outdoor spaces to ensure that they are clean, organized and
that grounds and equipment are safe for use. Rotate and set up
outdoor toys as needed to keep outdoor time fun and fresh for
children. Coordinate special outdoor days and seasonal activities
(example: Water Day). Serve as Staff Support Coordinate with Hall
Operations Specialist to assist in providing bathroom breaks to
teachers, coverage for lunch breaks and other classroom
support.
Keywords: Biltmore Baptist Church, Knoxville , Center Support Specialist, Administration, Clerical , Arden, Tennessee
