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Engineering Support Consultant

Company: Dahl Consulting
Location: Knoxville
Posted on: November 26, 2022

Job Description:

Dahl Consulting is currently partnering with a leading supplier in Information Technology & Services. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an Engineering Support Consultant for direct hire role. Interested? Get more details below!

Job Description:
We Are Looking for A Technical Support Consultant, with an Emphasis on the Technical, To Join Our Services Team In The United States. This Is Not a Call Center - This Is a Team Of Professionals, Working Together To Help Engineers Get The Best Out Of Software Suite. This Is the Perfect Opportunity for Someone Who Loves Helping Others, Has Experience with Structural Design Software and Wants to Apply Their Structural Engineering Background to A Unique Role. Due To Continued Growth And expansion

Key Skills: (Must Haves)
1 - BS in Structural/Architectural/Civil Engineering or Equivalent, From an Accredited University -
2 - 1-3 Years of Structural Engineering Experience in The Design and Analysis of Buildings
- 3 - Knowledge of Civil / Architectural / Structural Engineering Is Essential (This is NOT an IT Systems support role)

Your Main Tasks Will Include: -
-Delivering High Level Technical Support to The Users of Our Software. Speaking To Customers on The Phone, By Email, Screen-Share And Answering Questions On Our Forums
-Answering Analysis and Design Questions as They Relate to Our Software and US Building and Design Codes
-Investigate Users Reports of Software Bugs and Feature Requests and Clearly Communicating These to The Development Team
-Building Our Knowledge Base by Writing Technical Support Content for The User Assistance Site
-Creating And Updating Online Training Materials
-Aid In the Installation and Licensing of Products
To Be Successful In This Position, You Should Have: -
-BS In Structural/Architectural/Civil Engineering or Equivalent, From An Accredited University -
-Professional Experience Using Structural Analysis and Design Software
-1-3 Years of Structural Engineering Experience in The Design and Analysis Of Buildings
-Strong Analytical and problem-solving skills
-Ability To Produce Clear and Concise Emails
-Fluent Written and Spoken English.
-Patient And Organized with The Ability to Multitask
-Ability To Work Independently and As Part of a Team
We Also Appreciate: -
-Experience With Structural Designer and Tedds -
-Concrete Building Design Experience
-Experience with Autodesk Revit
-Strong Computer and IT Knowledge
-General Understanding of The Software Development Processes
-Passion For Customer Service and Customer Satisfaction

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225, or start an online chat with us.

Keywords: Dahl Consulting, Knoxville , Engineering Support Consultant, Engineering , Knoxville, Tennessee

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