Manager of Patient Financial Services
Company: Ridgeview Behavioral Health Services
Location: Oak Ridge
Posted on: February 25, 2021
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Job Description:
RIDGEVIEW, a not-for-profit community mental health center based
in Oak Ridge, TN, has an opening for a full-time Manager of Patient
Financial Services.
Ridgeview is a place where staff want to work, a place where staff
are valued and appreciated, and a place where staff are proud of
the impact they are making toward the improvement of people's
lives. At Ridgeview, ultimate job satisfaction is derived from
co-workers, clients, and the realization that we are part of
carrying out Ridgeview's mission.
HOPE - HEALING - RECOVERY
"Where life's complexities are met with hope"
REQUIREMENTS
Bachelor's degree or Associate degree in business administration or
related field, minimum of 10 years of healthcare patient financial
services experience, preferably in behavioral health, and minimum
of seven years' experience working as department manager in
billing, accounting, or clinical information systems
Strong working knowledge of healthcare billing, revenue cycle
management, applicable Federal and State laws and regulations,
Medicare and Medicaid rules and regulations, all aspects of
third-party reimbursement policies and practices, and knowledge of
Current Procedural Terminology (CPT), International Classification
of Diseases (ICD)-9/10 coding and Physician billing
High-level knowledge of practice management billing systems,
electronic health records, and government payment systems
Data-driven with excellent analytical and problem-solving skills
along with proven ability to assess and evaluate complex financial
data and manage multiple, complex tasks; advanced level of
expertise in using excel functions is required
Exceptional interpersonal, verbal, and written communication
skills; and superior organizational, consultation, and mediation
skills
High-level of accuracy and attention to detail, flexibility, and
ability to attend to competing priorities in an effective and
timely way, and prioritize effectively in team environment
Work collaboratively with other Ridgeview staff and team members of
other departments, treating others with respect and dignity
Experience in Netsmart myAvatar Practice Management preferred
JOB DUTIES
The Manager of Patient Financial Services is responsible for the
overall operations and functions of the agency's patient financial
services operation. This position oversees the agency's client
financial services functions which include verification of clients'
insurance eligibility, billing, claims follow-up, collections,
compliance with third-party payer regulations, cash posting,
employee productivity and ongoing improvement to key revenue cycle
indicators. These key indicators include but are not limited to:
Accounts Receivable days, cash collections goals and posting, bad
debt, denials, underpayment recovery, and other activities related
to patient account management.
Leads and provides operational directives for all activities
related to claims management and collections of Accounts
Receivables and ensures timely, efficient cash collections to
support overall financial goals of the organization
Prepares and analyzes reports to monitor trends and determine
operational deficiencies and implements corrective-action plans as
necessary
Develops measures to illustrate department goals and performance
while also maintaining and updating changes to this information on
a regular basis to help identify ideas to increase efficiencies and
streamline processes
Maintains knowledge of current regulations and policies of Federal,
State, and private payers; keeps impacted departments informed of
changes, revisions, and updates
Stays abreast of latest developments and trends in field of Patient
Accounting by attending seminars/workshops and conference calls
hosted by payers
BENEFITS
Ridgeview offers a full line of benefits including: Medical,
Dental, Vision, Retirement, Long-Term Disability, Holiday Pay,
Vacation and Sick Leave, Life Insurance and Wellness Plan.
Ridgeview is an approved National Health Service Corp site. Loan
repayment for qualified behavioral health and primary health care
providers is available.
Ridgeview is an equal opportunity employer. Ridgeview conducts
Background Checks, Motor Vehicle Records, License/Degree
Verification, and Drug Screens at hire. Employment is contingent
upon clean drug screen, background check and driving record
PI130576200
Keywords: Ridgeview Behavioral Health Services, Knoxville , Manager of Patient Financial Services, Executive , Oak Ridge, Tennessee
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