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Manager of Patient Financial Services

Company: Ridgeview Behavioral Health Services
Location: Oak Ridge
Posted on: February 25, 2021

Job Description:

RIDGEVIEW, a not-for-profit community mental health center based in Oak Ridge, TN, has an opening for a full-time Manager of Patient Financial Services.


Ridgeview is a place where staff want to work, a place where staff are valued and appreciated, and a place where staff are proud of the impact they are making toward the improvement of people's lives. At Ridgeview, ultimate job satisfaction is derived from co-workers, clients, and the realization that we are part of carrying out Ridgeview's mission.



HOPE - HEALING - RECOVERY
"Where life's complexities are met with hope"



REQUIREMENTS


Bachelor's degree or Associate degree in business administration or related field, minimum of 10 years of healthcare patient financial services experience, preferably in behavioral health, and minimum of seven years' experience working as department manager in billing, accounting, or clinical information systems
Strong working knowledge of healthcare billing, revenue cycle management, applicable Federal and State laws and regulations, Medicare and Medicaid rules and regulations, all aspects of third-party reimbursement policies and practices, and knowledge of Current Procedural Terminology (CPT), International Classification of Diseases (ICD)-9/10 coding and Physician billing
High-level knowledge of practice management billing systems, electronic health records, and government payment systems
Data-driven with excellent analytical and problem-solving skills along with proven ability to assess and evaluate complex financial data and manage multiple, complex tasks; advanced level of expertise in using excel functions is required
Exceptional interpersonal, verbal, and written communication skills; and superior organizational, consultation, and mediation skills
High-level of accuracy and attention to detail, flexibility, and ability to attend to competing priorities in an effective and timely way, and prioritize effectively in team environment
Work collaboratively with other Ridgeview staff and team members of other departments, treating others with respect and dignity
Experience in Netsmart myAvatar Practice Management preferred



JOB DUTIES
The Manager of Patient Financial Services is responsible for the overall operations and functions of the agency's patient financial services operation. This position oversees the agency's client financial services functions which include verification of clients' insurance eligibility, billing, claims follow-up, collections, compliance with third-party payer regulations, cash posting, employee productivity and ongoing improvement to key revenue cycle indicators. These key indicators include but are not limited to: Accounts Receivable days, cash collections goals and posting, bad debt, denials, underpayment recovery, and other activities related to patient account management.




Leads and provides operational directives for all activities related to claims management and collections of Accounts Receivables and ensures timely, efficient cash collections to support overall financial goals of the organization
Prepares and analyzes reports to monitor trends and determine operational deficiencies and implements corrective-action plans as necessary
Develops measures to illustrate department goals and performance while also maintaining and updating changes to this information on a regular basis to help identify ideas to increase efficiencies and streamline processes
Maintains knowledge of current regulations and policies of Federal, State, and private payers; keeps impacted departments informed of changes, revisions, and updates
Stays abreast of latest developments and trends in field of Patient Accounting by attending seminars/workshops and conference calls hosted by payers




BENEFITS

Ridgeview offers a full line of benefits including: Medical, Dental, Vision, Retirement, Long-Term Disability, Holiday Pay, Vacation and Sick Leave, Life Insurance and Wellness Plan. Ridgeview is an approved National Health Service Corp site. Loan repayment for qualified behavioral health and primary health care providers is available.

Ridgeview is an equal opportunity employer. Ridgeview conducts Background Checks, Motor Vehicle Records, License/Degree Verification, and Drug Screens at hire. Employment is contingent upon clean drug screen, background check and driving record

PI130576200

Keywords: Ridgeview Behavioral Health Services, Knoxville , Manager of Patient Financial Services, Executive , Oak Ridge, Tennessee

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