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Director-Post Install Experience and Value

Company: Radio Systems Corporation
Location: Knoxville
Posted on: April 10, 2021

Job Description:

Description:
We are looking for an innovative and driven leader to join our Invisible Fence Brand team to expand the post-install business, by building a portfolio subscription, partnerships and products that define and drive the customer journey, growing lifetime customer value and strengthening the brand of do-it-for-you Pet Welfare. Radio Systems Corporation Headquarters is in Knoxville, TN. Where's that you say? Let's talk about what's famous about Knoxville, TN. We have been called The Marble City and "Scruffy City", names we have embraced as our own. And what do Quentin Tarantino and Johnny Knoxville have in common? They were both born Knoxville, TN. We are the home of 1982 World's Fair and we boast of 21 craft breweries in Knoxville now. Click here for the Ale Trail. If you like to hike or camp, visit the Great Smokey Mountain National Park. Take your pick on activities from hiking to biking, our Urban Wilderness has a lot to offer. Knox County has great public school systems, no state income tax and low property taxes and cost of living. If you like outdoor art, we have Music and Shakespeare on the Square, Family Movie Nights on the Square during the summer months in lovely downtown Knoxville.Our Company: What do you want to know? We are the world leader in pet products with PetSafe-- Brand, SportDOG-- Brand and Invisible Fence-- Brand. PetSafe-- Brand makes every product from leashes and harnesses, to water fountains and automated feeders and litter boxes. We have a goal to touch over 21 million pets, people and communities around the world annually. We serve a broad range of pet owners from providing the hunter the best gear for a successful hunt, to accommodating the Not-So-Crazy Cat Lady with all the entertaining toys and effective solutions she could ever imagine. How do we do it? By creating a vibrant and active environment within our team. We work hard to be the employer of choice in our communities and, in turn, serve those communities. At Radio Systems Corporation, teammates take the privilege of serving pets, people and community very seriously, but also have a great time doing so. Each project is approached with an attitude of enthusiasm, resilience, adaptability and teamwork.Find out why Radio Systems Corporation is a Great Place to Work ! What you will do on our Invisible Fence Brand Team:Manage the business by growing customer life time value Create and expand the post-install operation while ensuring strong ROI on investmentForm the right journey by innovating the cohesive post-install customer experience Understand the stakeholder moments of truth and develop these to excellenceBuild the right value by gathering customer research to construct a compelling post-install value propositionIdentify, develop, and strengthen partnerships Pinpoint high value gaps in The Invisible Fence Brand product portfolio in order to drive definition and remediation Execute through partnership by leveraging marketing, field teams, and other resources to encourage long-term growth Drive the vision and brand for post-install customer touchpoints.

Requirements:
Bachelor's degree in business or related field required10+ years in product-centric general management or business-centric product management rolesExperience building and growing subscription businessesExperience building partner relationships and driving execution on joint value creationHighly customer focused Able to use research, data and intuition to build a valuable vision and portfolioStrong cross organizational leadership, able to execute by influence Strong strategic thinker and excellent analytical skillsBenefits: Working for Radio Systems definitely has its benefits. We offer a collaborative and creative team-oriented work environment where we encourage you to take risks to learn and grow! We offer a competitive benefits package including medical, dental, vision, and 401K match. In addition we offer a rich wellness program which includes an onsite health clinic, workout facility and of course, we encourage you to bring your dog to work, which is our whole reason for what we do! RSC is dedicated to offering equal employment opportunity for all teammates and fostering a work environment free of discrimination and harassment. At Radio Systems Corporation, our teammates are our greatest strength. We strive to build a workforce as diverse as the customers we serve by hiring great people from a wide variety of backgrounds, life experiences, knowledge, self-expression and talent. We recruit and reward teammates based on capability and performance and together we are building a culture that welcomes all dimensions of an individual's identity including race, color, gender identity or expression, sexual orientation, marital status, age, educational background, national origin or ancestry, religion, veteran status, or physical ability. We embrace these differences and the unique contributions each teammate brings not just because it is the right thing to do but because it makes our company stronger. While we are committed to creating a diverse and inclusive workplace and a culture of belonging, we recognize that we still have more work to do and a lot more to learn.PM20 PI132017405

Keywords: Radio Systems Corporation, Knoxville , Director-Post Install Experience and Value, Executive , Knoxville, Tennessee

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