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Brokerage Key Account Manager

Company: CS Recruiting
Location: Knoxville
Posted on: June 26, 2022

Job Description:

Our client is a non-asset based, third-party logistics (3PL) company with a focus on providing safe, reliable, advanced logistics services - truckload, LTL, intermodal, and warehousing- to a wide variety of customers throughout the continental U.S., Canada and Mexico.

Key Account Manager

Our client is in search of an outgoing and organized individual looking to grow and develop customer relationships. The Key Account Manager role requires direct collaboration with the company's National Sales Executives. This role be responsible for onboarding new clients, understanding their needs, and creating KPIs. The ideal candidate must be a dynamic multi-tasker focused on relationship building and strategic account growth.

Job Type: Full-time


  • Assist with the onboarding of new clients to ensure clean transition from NSE.
  • Understand clients KPIs and create internal SOPs.
  • Develop, maintain and grow relationships with client key stakeholders.
  • Develop management reports to track KPIs and adherence to set targets.
  • Oversee and manage customer activities and serve as an escalation point.
  • Implement and continuously sell our client's portfolio of value adds and additional modes of service.
  • Facilitate quarterly business reviews to evaluate metrics and discuss new opportunities as well as operational challenges.
  • Ensure internal operations are exceeding account expectations.
  • Assess client's transportation budget while managing spend, change and risk.
  • Financial management of account(s):
    • Budgeting.
    • Demand planning.
    • Monthly forecasting.
      • Minimum 1 year experience within the 3PL/logistics field required.
      • Continuous sales and business development mentality.
      • Ambitious, outgoing and success-driven mindset.
      • Strong email, phone, and face-to-face communication skills.
      • Proven history of successfully landing and closing new business.
      • Ability to multitask in a fast-paced environment.
      • Self-development on changes within the transport and logistics industry.
        This position offers a competitive base salary.

        Related to: Freight, Freight Brokerage, Freight Delivery, Transportation Logistics, Logistics, Transportation, Transportation Brokerage, Trucking, Trucking Brokerage, Truckload Brokerage, Supply Chain, Supply Chain Solutions, 3PL, Third Party Logistics, Shipping, Non-Asset, Non-Asset Brokerage, OTR, Dryvan, Dry Van, Box Trailer, Dry Goods Shipping, Non-Perishable Shipping, Container, Long Haul, Short Haul, Tractor Trailer, TL, Truckload, FTL, Full Truckload, Truck Load, Semi, Tractor-Trailer, Refrigerated, Reefer, Temp Controlled, Temperature Controlled, protect from freeze, cold chain, cooling, Customer service, client relationships, customer relationships, client growth, maintain clients, account maintenance, build relationships, grow clientele, grow business, RFP, RFQ, generate sales, Independent Contributor, Team Player, Individual Contributor, IC

Keywords: CS Recruiting, Knoxville , Brokerage Key Account Manager, Executive , Knoxville, Tennessee

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