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Network/Security Operations Supervisor/Manager

Company: Consolidated Nuclear Security
Location: Oak Ridge
Posted on: June 26, 2022

Job Description:

Location: Oak Ridge, TN
Job Title: Network/Security Operations Supervisor/Manager
Career Level From: Supervisor
Career Level To: Manager
Organization: Network/Security Ops Center (51353877)
Job Specialty: Network Administration
What You'll DoAre you looking to help lead a team of hard charging, analytical thinkers who enjoy solving problems? Are you looking to support a national security mission? The Network Operations Centers / Security Operations Center (NOC/SOC) is a team of hard charging, analytical thinkers who enjoy being the first line of defense against network disruptions and cybersecurity threats. Working in the IT Operations organization in support of the national security mission to maintain the safety, security, and effectiveness of the United States nuclear weapons stockpile, we serve a critical function to identify, investigate and resolve issues while minimizing the business impact. We support multiple technical teams in a 24 x 7 x 365 operational environment with high uptime requirements. We thrive in a high-pressure environment with shifting priorities. We are looking for a Supervisor/Manager to work in concert with the Senior Manager to foster a positive atmosphere, esprit de corps, and improve the skills of our team.
As a Supervisor/Manager in the NOC/SOC, you will help the senior manager with:

  • Interviews
  • Selecting and training employees
  • Setting/adjusting pay scales and work hours
  • Setting performance goals and evaluating progress toward those goals
  • Recognizing or coaching employee performane
  • Planning and apportioning work among employees
  • Working with the Senior Manager and Human Resources on progressive discipline if required
    You will be expected to:
    • Lead the team by providing both strategic direction and hands-on guidance to team members.
    • Assess a situation, determine tactical steps forward, & lead a team in implementing a strategic plan.
    • Lead, manage, and motivate teams in a dynamic, rapidly-evolving and cross-functional environment that is centered around the use of people, process and technology to defend against network disruptions and cyber security threats.
    • Operate and drive security operations and protections for the company.
    • Supervise the implementation of new technologies and business processes to improve efficiency.
    • Develop processes and tools to ensure infrastructure components are being monitored and comprehensive playbooks are developed for quick resolution of incidents
    • Ensure appropriate staffing coverage and alignment of position responsibilities for each shift.
    • Have a working knowledge of the ITSM/ITIL framework and can employ the capabilities of available tools to support all aspects of the IT Service Lifecycle.
    • Act as a liaison with senior level directors, other key stakeholders, management, analysts, programmers & other IT / Cyber Security professionals within the organization to identify & execute collaborative solutions.
    • Have an understanding of IT infrastructure systems, such as TCP/IP networking and server infrastructure (Windows, Linux), server hardware (e.g. Cisco UCS, HP Blade systems), monitoring systems (e.g. SolarWinds, SCOM, PRTG), IDS/IPS, data center infrastructure management, and storage hardware
    • Continuously monitoring the availability of all network, applications, and services across the enterprise in a 24x7x365 environment.
      What You Can Expect
      • Meaningful work and unique opportunities to support missions vital to national and global security
      • Top-notch, dedicated colleagues
      • Generous pay and benefits with a stable organization
      • Career advancement and professional development programs
      • Work-life balance fostered through flexible work options and wellness initiativesMinimum Job Requirements
        • Bachelor's degree in a relevant Engineering, Computer Science, Managment, or Physical Science discipline with a minimum 5 years of relevant experience.
        • Thirteen or more years of relevant education, training, and/or progressive relevant experience will be reviewed and considered for equivalency to these requirements.Preferred Job Requirements
          • Experience with and technical understanding of a broad spectrum of Information Technologies
          • The Supervisor/Manager position is categorized as a limited telework position. Due to the nature of the work, the majority of time will be spent onsite.
          • This position manages personnel working prolonged or irregular 12 hour rotating shifts and will require a flexible work schedule to include occasional work during an employee's shift schedule.Why Pantex and Y-12?You get #morethanajob. We encourage employees to achieve a healthy personal balance among home, work and the community. One of the ways we embrace work-life balance is by offering flexible work arrangements that provide alternatives to the traditional workweek, while still meeting business needs. Top talent and personal commitment mean more to our success than any other factors, so we reward our people with the kinds of benefits that make a positive difference in the quality of their lives. Benefits such as: medical plan, prescription drug plan, vision plan, dental plan, employer matched 401(k) savings plan, disability coverage, education reimbursement and many more. Want to stay healthy and fit but hate the cost of a gym membership? Take advantage of one of our onsite workout facilities and eat healthy in our onsite cafeterias. Much more than a workplace, at Pantex and Y-12, you can build a career that lasts a lifetime.NotesThe minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired.
            If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level.
            Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required.
            Position may require entry into Materials Access Areas (MAA) and participation in the Human Reliability Program (HRP). If HRP is required, candidate must complete a counterintelligence-scope polygraph, pursuant to 10CFR 709. Medical requirements may apply.
            CNS is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to being randomly selected for drug testing without advance notification.CNS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity, age, religion, national origin, ancestry, genetic information, disability or veteran status.

Keywords: Consolidated Nuclear Security, Knoxville , Network/Security Operations Supervisor/Manager, Executive , Oak Ridge, Tennessee

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