Gattis Pizza Assistant General Manager
Company: Gattis Pizza - Maryville
Posted on: November 26, 2022
Mr Gattis Pizza Good Times, Great Pizza! Franchised locally by
Capstone Concepts, LLC #capstoneconcepts Our Mission: At Capstone
Concepts, LLC, we lead, develop, and care for each other so we can
take care of our guests. Our Motto: Trust. Serve. Lead. Our
Philosophy: We are a hands-on team that believes integrity comes
first. Our customer focus, management controls, and relationship
drive our growth and build successful brands. We are looking for
team members! The Assistant General Manager's primary purpose is to
develop restaurant management and hourly staff to build and
increase sales over the previous year and improve profitability,
while ensuring employee and guest satisfaction, and without
compromising the integrity or culture of the concept. The Assistant
General Manager is responsible for the success of the operation
within their control. A successful manager will demonstrate the
following competencies required to achieve the desired "outcomes"
from their contributions to the mission statement: ESSENTIAL
DUTIES: Develop and maintain a culture of accountability,
integrity, service and trust where team members understand their
roles and customers are priority.
Develop a management team for future growth. Always be conscious
and aware of talent and opportunities to "grow your employees."
Set standards so the restaurant maintains the highest level of
Ensure all policies and procedures, whether HR, Safety, Financial
or Operational in nature are being upheld in the unit on a daily
Provide hands-on leadership when working in the unit. Work various
positions and provide feedback daily.
Make sure redemption wall is always stocked and games are operating
Ensure all equipment is working properly at all the times.
Develop efficient and accurate weekly schedules and ensure they are
posted on time.
Ensure unit has proper supplies while maintaining the period
Complete all produce and food orders on time.
Complete bi-weekly food inventory.
Be prepared for white glove inspections.
Provide efficient and professional service to meet or exceed
Respond to customer feedback and handle customer
Work with Business Development on initiative rollouts and event
Ensure unit is staffed with qualified team members at all
Ensure hiring policies and practices are followed.
Perform interviews on all new hires and make recommendations for
Oversee all training and development for new hires and/or existing
Participate in monthly staff / server meetings.
Participate in bi-weekly manager meetings to set and enforce
Ensure all team members follow Capstone Concepts' uniform
Manage turnover in your unit and be aware of your turnover
Verify all cash deposits are made daily.
Review weekly paperwork to ensure accuracy before it is turned into
Hit or exceed period budget.
Review P&Ls before close to ensure they are accurate.
Review P&Ls with team each period. QUALIFICATIONS 2 Years
management in the food industry
Can work in a fast paced environment
Heavy Kitchen experience
Proficient in Microsoft office
Hands-on leadership style
Valid driver's license and personal vehicle insurance
Ability to motivate and develop team members
Good written and verbal communication skills
Time management skills and ability to multitask
Ability to make good decisions and find alternative solutions
Must pass a background check and drug screening
Keywords: Gattis Pizza - Maryville, Knoxville , Gattis Pizza Assistant General Manager, Executive , Knoxville, Tennessee
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