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Director, Business Intelligence

Company: Y-12 Federal Credit Union
Location: Knoxville
Posted on: January 27, 2023

Job Description:

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page:This role is responsible for setting the strategy, vision and managing the day-to-day tactical operations of the Business Intelligence team. This position leads the team in establishing and executing a vision for the delivery of information and analytics platforms and solutions to key stakeholders. This position is instrumental in continuing our transformation as a data driven organization intent on building member value and creating a more competitive market position. In addition, this position is responsible for facilitating market research and working with member data.Reports to:VP, Strategic ManagementSupervises:2 (Directly) 0 (Indirectly)ESSENTIAL FUNCTIONS

  • Partner with a variety of internal partners to solve business problems, provide strategic insights, and improve member experience through data mining, analytics and modeling.
  • Lead efforts to find ways for data to be used to improve current business processes.
  • Drive Business Intelligence innovation developing tools, reporting improvements, automation, and reporting.
  • Execute analytics that help the organization better understand member behavior and help predict member future behavior.
  • Regularly conduct research into current and emerging business intelligence technologies and issues and then share insights with key organization shareholders.
  • Lead as the BI subject matter expert and thought leader in the areas of BI reporting, key metrics, strategy, and best practices.
  • Manage, supervise, and lead the Business Intelligence team in the successful delivery of data management solutions at an enterprise and/or business unit level.
  • Set the strategy and repeatable process for providing analytical data access within the organization; rationalize all existing reporting, data usage patterns, tools and processes identifying business improvements and efficiencies.
  • Oversee the development and ongoing enhancement of our business intelligence and big data architecture to enable fact-based decision making, ad hoc analysis, and insight generation.
  • Develop and then ensure the availability, definition, access, security and integrity of all organizational data through a comprehensive data governance program.
  • Provide information, including standard reporting packages, queries, and ad-hoc reporting to various end-users in an appropriate form and frequency.
  • Provides excellent service by demonstrating courtesy and personal concern for members' and co-workers' needs and follows up to ensure those needs are met.EDUCATION/ EXPERIENCE
    • Bachelor's degree in Computer Science, Engineering, Math, Statistics, or related discipline preferred.
    • A minimum of five years' experience specific to Business Intelligence/Analytics
    • Strong Microsoft Excel, SSIS and SQL Server experience.
    • Experience with Data Visualization tools sets - Tableau, PowerBI, SSRS, MicroStrategy Business Objects, etc.
    • Understanding of machine learning/predictive analytics.
    • Working knowledge of data architecture, database design, data modeling and data warehousing.
    • A solid understanding of data security and privacy regulations and standards.
    • Financial industry experience preferred but not required.OTHER SKILLS AND ABILITIES
      • Excellent written and oral communication skills
      • Strong problem solving and analytical skills
      • Strong organizational skills
      • Ability to handle multiple duties and deadlines with accuracy
      • Must be dependable and maintain a good attendance recordPERFORMANCE MEASUREMENTS:
        • To ensure data quality, timeliness, and insights meet end user expectations.
        • To foster a data driven organization through insightful business intelligence.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and sit. This position requires standing, walking, bending, kneeling, stooping, crouching. The employee may occasionally lift and/or move items over 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.WORK ENVIRONMENT:Typical office - no hazardous or unpleasant conditions.We are an EEO EmployerAll descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors as deemed appropriate may assign additional functions and requirements.In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Keywords: Y-12 Federal Credit Union, Knoxville , Director, Business Intelligence, Executive , Knoxville, Tennessee

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