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Branch Manager

Company: SGS
Location: Harrogate
Posted on: January 27, 2023

Job Description:

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Job Description


The Branch Manager, Minerals is responsible for managing production, distribution and marketing operations for a US Minerals Branch location, consisting of Field, Laboratory, and Preparation operations. Has full employee and PNL responsibility for the Branch. Organizes and motivates Field, Preparation and/or laboratory staff in the performance of their responsibilities and functions. Accountable for, and ensures that the location meets operational targets, and customer expectations in a timely and effective manner while observing corporate quality, environmental, Health & Safety requirements.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

--- The Branch Manager, Minerals has full employee and PNL responsibility, managing production, distribution and marketing operations in the US Minerals Branch location. Branch consists of Field, Laboratory, and Preparation operations.

--- Manages work of Preparation and Field Technicians. Has full supervisory responsibility of both direct and indirect reports (hiring: interviewing, selection; planning work, scheduling, performance evaluations, performance management and termination for all employees at the branch.

--- Performs annual performance evaluations of direct and indirect reports, as applicable.

--- Manages coordination of production, distribution, warehousing, and sales in accordance with policies, principles and procedures established by Area Manager.

--- Serves as the primary point of contact for the Branch with industry customers and representatives of associated industries to evaluate and promote improved and expanded services in the location.

--- Develops and implements plans for efficient use of materials, instruments, and employees.

--- Oversees and monitors production costs and product quality and modifies production and inventory control programs to maintain and enhance profitable operations of SGS's branch.

--- Reviews operations of competing organizations, plans and directs sales program to develop new markets.

--- Reviews accounting records and manages Profit & Loss. Recommends budget changes to the management team.

--- Reviews data as it applies to operations and quality control daily and updates all quality control logs and charts as required.

--- Develops an electronic and physical storage system where all laboratory worksheets, notebooks, tablets, and other paperwork or files can be stored to comply with company Records Retention schedule.

--- Responsible for enforcing all safety rules and regulations for designated locations as it applies to all employees, contractors and visitors.

--- Schedules and conducts monthly operations meetings to review and update procedures, to discuss existing or potential problems and their resolution, to reinforce safety rules, and clarify details of the work schedules.

--- Ensures that all calibrations, standardizations, and equipment maintenance are performed at the specified times, that they are in accordance with SGS procedures and specifications, and the results of these tests are recorded in logs as required.

--- Instructs all new employees on the confidentiality aspects of analytical reports and information

--- Serves as a backup for the Operations Manager, and/or Area Manager as required at time of their absence.

--- Adheres to internal standards, policies and procedures.

--- Performs other duties as assigned.

Branch Manager in the Trades Minerals:

Branch Managers in Trades Minerals performs additional activities as applicable to business in this business line of the Minerals business unit:

--- To supervise marine surveys, conducted in the Trades Minerals, utilizes knowledge of ship construction, stability, terms and routines, as well as SGS's standard inspection and quality management procedures.

--- Uses sophisticated draft surveying techniques (draft immersion) to calculate quantities of cargo loaded or discharged from vessels, taking into account any changes in weight that may take place during cargo operation.

--- Oversees cargo sampling and analysis and inspect cargo holds. Utilizes sampling and analysis methods and techniques to perform product/cargo inspections and ensure adherence with safety and environmental standards.

--- Uses SGS standard methods and reporting procedures to produce draft survey reports (including certificates of weight, certificates of analysis, and certificates of hold cleanliness and tightness).

--- Provides expert opinions and guidance to clients on stowage and carriage of specialized cargoes, condition and suitability of vessels, including hull and machinery, cargo damage, cargo holding cleanliness and overall risk assessment to minimize the client's financial risks and liability.


--- Supervises others: Yes

--- Has hiring and terminating responsibilities: Yes

--- Makes decisions within group; may delegate execution to supervisory direct reports

--- Has full authority for personnel actions of direct and indirect reports




--- Bachelor's degree in Science, Engineering, or Related field

--- 5+ years of related work experience

--- 3+ years supervisory experience

OR equivalent combination of education and experience


--- Education and experience outlined above AND

--- 5+ years supervisory experience


--- Have or be able to obtain MSHA 24-hour Miner Certification if required

--- A valid and current Driver's license may be required if the role requires driving a company vehicle.

--- May be required to obtain a TWIC (Transportation Worker Identification Card)


--- Language Skills: English - Advanced level of proficiency required

--- Mathematical Skills: Basic level of skills required, Advanced preferred

--- Reasoning Skills/Abilities: Advanced level required

--- Computer Skills: MS Word, Excel and PowerPoint - Intermediate level user proficiency required

--- Strong customer service orientation

--- Advanced verbal and written communication, and interpersonal skills

--- Excellent organizational and time management skills

--- Knowledge and understanding of financial indicators, ability to analyze PNL

--- Ability to translate strategies into operational and tactical goals and track performance

--- Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations

--- Ability to motivate teams and lead through influence

--- Leadership and coaching skills

Location of the Job: St. Rose, LA

Work Schedule:

--- Routinely business hours are Monday through Friday, 8am to 5pm, however some locations have 24/7 operations and require a willingness to work a flexible schedule

--- Longer hours, evenings and/or weekend work will be necessary frequently as job duties demand.


--- Local day travel may be required up to 5% of time.

--- May be required to travel overnight occasionally as the job dictates. Most travel is via automobile, but some may be by airplane.


--- This role routinely uses standard office equipment such as computers, printers, and phones.

--- Knowledge of equipment used by front line employees is required, such as sample prep equipment (may include Jaw Crusher, Bowl & Disc Pulverizing Mills, Pressure Filters, Riffle Splitters, Compressed Air, Hammer Mill Crushers, Ovens, Balances, and basic sampling tools) and laboratory equipment/instruments (may include Bottle-top Dispensers, Eppendorf Pipettes, Balances, Muffle Furnace, Sulfur Analyzer, Compressed gases, and ICP-OES as needed).


Environmental Conditions Requirements:

--- Wet or humid (non-weather) conditions - Occasionally

--- Work near moving mechanical parts - Frequently

--- Work in high, precarious places - Occasionally

--- Fumes or airborne particles - Occasionally

--- Toxic or caustic chemicals - Occasionally

--- Outdoor weather conditions - Frequently

--- Extreme cold (non-weather) - None

--- Extreme heat (non-weather) - None

--- Risk of electrical shock - Occasionally

--- Work with explosives - None

--- Risk of radiation - None

--- Vibration - Occasionally

--- Bio-hazard - None

Noise level:

--- Loud (examples: metal can manufacture department, large earth-moving equipment)


Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Keywords: SGS, Knoxville , Branch Manager, Executive , Harrogate, Tennessee

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