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Business Office Manager

Company: Eclipse Senior Living
Location: Knoxville
Posted on: September 13, 2019

Job Description:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greets visitors and families at the door, directs them to where they need to go. Takes inquiry information and then let the CRD or ED know that an inquiry is waiting. Answers questions and assists residents as needed throughout the day. Solves problems as they arise. Answers the telephone in a timely and professional manner. Takes and delivers messages for those department heads who are unavailable to take the call. Takes non-emergency messages for staff to return on their break. Ensures cleanliness of the community entryway, foyer, sitting area and visitor restrooms. Assists in dining room with meal service for those meals that occur during shift, which may include set-up of dining room, delivering meals, refilling drinks, clearing plates, and clean-up, as assigned. Receives, sorts, and delivers mail to residents and staff. Assists Healthy Lifestyles Director as needed to set up for an activity. Driving for community business purposes including but not limited to, driving for sales calls/trips, marketing trips, visiting residents outside of the community, attending funerals for residents, assessing a potential or current resident at home, a hospital, a rehabilitation facility, a skilled nursing facility or a competitor s community, attending training or providing coverage for another associate at another community, attending industry association meetings, attending off-site company meetings, and going to the store to purchase items for the community. Maintain Resident files, ensuring all required paperwork is in order for state regulatory compliance. Utilize Kronos to process and validate payroll data. Maintains resident apartment and phone listing. Oversee the Care Connect program in conjunction with the Community Relations Director to ensure each new resident makes a happy, healthy transition to the community. Demonstrates ability to handle several tasks at the same time while maintaining a calm and efficient demeanor. Performs a variety of administrative duties as assigned, which may include some of the following duties: Maintains book of doctor s appointments and transportation schedules. From coast to coast, Elmcroft Senior Living communities deliver the very best in retirement living. Our residents enjoy a carefree, fun, independent and secure lifestyle because we are attentive to excellent care and service. How do we do this? By achieving one important goal each day: Enrich the lives of those who live and work with us by responding to their unique needs and universal desire for dignity and respect.

Keywords: Eclipse Senior Living, Knoxville , Business Office Manager, Executive , Knoxville, Tennessee

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