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Scheduling Coordinator at Southeast Oral Surgery-Powell

Company: Southeast Oral Surgery
Location: Powell
Posted on: April 9, 2021

Job Description:

Role and Responsibilities The Scheduling Coordinator will greet patients, answer telephones, schedule appointments, collect patient financial responsibility and prepare patient charts. -- Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication -- Greets patients and visitors immediately upon arrival with a friendly demeanor -- Answers the phone promptly with a smile -- Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms -- Prepares a daily schedule for each provider -- Prepares patient charts -- Manages patient flow to reduce patient wait time -- Assists patients as necessary -- Maintains reception area in a neat and orderly condition -- Maintains professional relationship with referring offices -- Maintain confidentiality of all information in accordance with HIPAA -- Understanding of dental terminology is necessary -- Performs other related duties as assigned Qualifications and Education Requirements -- Minimum of 1 year of customer service experience required -- High school diploma or equivalent required Preferred Skills -- Friendly, inviting and professional personality and presence -- Basic office skills such as typing and filing -- Good organizational skills Attention to detailWe also offer a comprehensive benefits package including: CORE BENEFITS & WELLNESS Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) FINANCIAL WELL-BEING 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans LIFE INSURANCE Basic and Supplemental Life Insurance Spouse and Child Life Insurance TIME OFF, DISABILITY AND LEAVE OF ABSENCE Paid Vacation (starting at 10 days per year) and 6 Annual Paid Holidays Employer Sponsored Short Term Disability (Maternity Leave, Medical Leave, Bereavement Time) Long Term Disability Plan PI133520189

Keywords: Southeast Oral Surgery, Knoxville , Scheduling Coordinator at Southeast Oral Surgery-Powell, Healthcare , Powell, Tennessee

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