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Pre-Service Healthcare Access Associate- Full-time

Company: Community Health System
Location: Knoxville
Posted on: May 4, 2021

Job Description:

Under minimal supervision of a Patient Access Supervisor/Manager, this position assigns appropriate MRN numbers, schedules procedure appointments, registers patients, validates patient demographic and insurance information, verifies patient insurance eligibility, receives and processes physician orders, checks for compliance, checks physician sanctions, calculates and collects patient liabilities, obtains necessary pre-certifications / authorization for service, and provides exceptional customer service. Pre-Service Access associates work closely with physicians, their staffs, and all hospital departments in concerted effort to provide quality patient care. Leads other Pre-Service Access Associates by example & serves as shift lead in absence of supervisory personnel. Maintains the ability to troubleshoot & resolve issues/problems within scope of responsibilities. The roles and responsibilities of this job support the mission, vision, values and strategies of the Tennova Healthcare system.

Keywords: Community Health System, Knoxville , Pre-Service Healthcare Access Associate- Full-time, Healthcare , Knoxville, Tennessee

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