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RN Triage Nurse

Company: Grace Health
Location: Corbin
Posted on: March 18, 2023

Job Description:

Summary: - This role supports providers by working to the fullest extent of their licensure. - Work closely, as a team, with the provider(s) and other clinical staff, to meet the needs of the patients.ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reviews results and records in Provider(s) PAQ. - - Helps prioritize routine, urgent, and emergent needsWork from approved guidelines, protocols, and standing ordersNotifies patients of normal resultsAnswer incoming patient calls obtaining information necessary for appropriate physician actionPromptly return any patient calls with instructions from physicians, working toward the goal of 30- minute return timeAnswer pharmacy calls regarding patient's medications and calling in any refills or new prescriptions ordered by physiciansObtain physician's response to requests for medicationMake referrals to outside medical facilities at request of physician for patients, not completed by the Referral Coordinator(s), as neededWorks with Referral Coordinator(s), Hospital Tracking, Case Managers, and other Support StaffFollow through with physician's instructions regarding follow-up of laboratory results, medication changes, follow-up appointments, and referralsActs as a resource personMaintain current license and certification, if applicablePerform all other duties as assignedOTHER ESSENTIAL DUTIES and RESPONSIBILITIES:
Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. - All employees must embrace a team-based approach to patient care and understand that each role is important to our success. - Team members must demonstrate excellent team communication and coordination to provide quality patient care.Care coordination includes communicating with community organizations, health plans, facilities, and specialists.Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. - Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations.Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. All team members will be involved in the process of improving quality incomes.Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement.Team members will participate in Grace Health's advocacy program.GENERAL DUTIES:
Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnelMaintain good attendance (daily, meetings, and other assignment tasks)Maintain timely documentation of all work assignmentsMaintain patient confidentialityRoutinely keep supervisor informed about attendance and job assignmentsFlexible in being able to multitaskWork effectively and at an efficient paceWork cooperatively with physicians, administration, and peersQUALIFICATION REQUIREMENTS: -To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.SKILLS:
Pleasant personalityCooperative attitudeMedical assistant training, or equivalent with experience in telephone triageWritten and oral communication skillsComputer skillsEDUCATION and/or EXPERIENCE: - Must have 2 or 4 year nursing license and be licensed in Kentucky -BENEFITS:
Safe harbor 401(k) with match potentialPaid time offFamily friendly work environmentHealth insuranceWellness programHealth savings accountPharmacy benefitEmployee visits for medical servicesDental insuranceVision insuranceLife InsuranceSTD/LTDEAP & Work life servicesVoluntary benefitsHospital indemnityGrace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Powered by JazzHR

Keywords: Grace Health, Knoxville , RN Triage Nurse, Healthcare , Corbin, Tennessee

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