RN Triage Nurse
Company: Grace Health
Location: Corbin
Posted on: March 18, 2023
Job Description:
Summary: - This role supports providers by working to the
fullest extent of their licensure. - Work closely, as a team, with
the provider(s) and other clinical staff, to meet the needs of the
patients.ESSENTIAL DUTIES AND RESPONSIBILITIES:
Reviews results and records in
Provider(s) PAQ. - - Helps prioritize routine, urgent, and emergent
needsWork from approved guidelines, protocols, and standing
ordersNotifies patients of normal resultsAnswer incoming patient
calls obtaining information necessary for appropriate physician
actionPromptly return any patient calls with instructions from
physicians, working toward the goal of 30- minute return timeAnswer
pharmacy calls regarding patient's medications and calling in any
refills or new prescriptions ordered by physiciansObtain
physician's response to requests for medicationMake referrals to
outside medical facilities at request of physician for patients,
not completed by the Referral Coordinator(s), as neededWorks with
Referral Coordinator(s), Hospital Tracking, Case Managers, and
other Support StaffFollow through with physician's instructions
regarding follow-up of laboratory results, medication changes,
follow-up appointments, and referralsActs as a resource
personMaintain current license and certification, if
applicablePerform all other duties as assignedOTHER ESSENTIAL
DUTIES and RESPONSIBILITIES:
Grace Health recognizes that managing
patient care is a team effort that involves clinical and
non-clinical staff. - All employees must embrace a team-based
approach to patient care and understand that each role is important
to our success. - Team members must demonstrate excellent team
communication and coordination to provide quality patient care.Care
coordination includes communicating with community organizations,
health plans, facilities, and specialists.Care team members
understand and embrace the concept of population management and
proactively address the needs of patients and families served by
this practice. - Team members must demonstrate skill and knowledge
related to effective communication with vulnerable patient
populations.Team members must participate in Continuous Quality
Improvement activities within the organization to ensure patients
receive high quality care. All team members will be involved in the
process of improving quality incomes.Team members will participate
in the review and evaluation processes of practice performance and
help to identify opportunities for improvement.Team members will
participate in Grace Health's advocacy program.GENERAL DUTIES:
Follows policies and procedures of
the office, including administrative, clinical, quality assurance,
and personnelMaintain good attendance (daily, meetings, and other
assignment tasks)Maintain timely documentation of all work
assignmentsMaintain patient confidentialityRoutinely keep
supervisor informed about attendance and job assignmentsFlexible in
being able to multitaskWork effectively and at an efficient
paceWork cooperatively with physicians, administration, and
peersQUALIFICATION REQUIREMENTS: -To perform this job successfully,
an individual must be able to assist in advancing Grace Health's
mission and to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required. - Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.SKILLS:
Pleasant personalityCooperative
attitudeMedical assistant training, or equivalent with experience
in telephone triageWritten and oral communication skillsComputer
skillsEDUCATION and/or EXPERIENCE: - Must have 2 or 4 year nursing
license and be licensed in Kentucky -BENEFITS:
Safe harbor 401(k) with match
potentialPaid time offFamily friendly work environmentHealth
insuranceWellness programHealth savings accountPharmacy
benefitEmployee visits for medical servicesDental insuranceVision
insuranceLife InsuranceSTD/LTDEAP & Work life servicesVoluntary
benefitsHospital indemnityGrace Health provides equal employment
opportunities to all employees and applicants for employment and
prohibits discrimination and harassment of any type without regard
to race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic
protected by federal, state or local laws.Powered by JazzHR
Keywords: Grace Health, Knoxville , RN Triage Nurse, Healthcare , Corbin, Tennessee
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