Health Benefit Coordinator/Application Processor
Company: Conduent
Location: Corbin
Posted on: May 29, 2023
Job Description:
Through our dedicated associates, Conduent delivers
mission-critical services and solutions on behalf of Fortune 100
companies and over 500 governments creating exceptional outcomes
for our clients and the millions of people who count on them.You
have an opportunity to personally thrive, make a difference and be
part of a culture where individuality is noticed and valued every
day.Health Benefits Coordinator/ Application Processor$16.20/hrAre
you seeking an opportunity to make a real impact in a company that
appreciates ideas and new ways of thinking? Monday Friday 8:00-5:00
PM Onsite positionJoin the Conduent Team Come join us and grow with
a team of people who will challenge and inspire you to be the best!
Working for you Enjoy a positive, employee-friendly culture while
playing an important role in supporting our clients.
- $16.20 per hour pay rate (bi-weekly pay)
- No weekends
- Paid Training
- Full-time schedule (40 hrs. a week)
- Career Growth Opportunities
- Full Benefit Options - From the start, our paid training
program will teach you all the skills needed to allow you to become
successful in your role. We also offer a full benefits package, so
you'll be able to thrive both personally and professionally.About
this Role Reports directly to the Eligibility Health Benefit
Coordinator Supervisor. Processes eligibility applications and
determines eligibility for the NJ FamilyCare program and refers
beneficiaries that are potentially eligible for Medicaid to DMAHS
for review. Enters eligibility information into a web-based
computer system and references other NJ-specific databases as
appropriate. Follows up with beneficiaries with correspondence,
performs file updates as information comes in, and assesses
service/information. Essential duties may include but are not
limited to:
- Review renewal information on the web-based system and
associated imaged documents. Verify data displayed for the renewal
is consistent with the information on imaged documents.
- Identify missing information and initiate requests for the
generation of missing \information notices.
- Document missing information in the web-based computer
system.
- Enter, review, and process missing information when
documentation is received.
- Determine eligibility for NJ FamilyCare according to the NJ
FamilyCare regulations/guidelines by reviewing documentation to
accurately enter data into a web-based computer system and
following procedures for running automated eligibility rules;
prepare correspondence for missing information as appropriate; make
outbound calls to obtain, clarify, or validate the information
- Verify the information provided by beneficiaries and
investigates discrepancies.
- Initiate telephone calls to beneficiaries to follow up and
confirm information, as necessary.
- Immediately report any technical problems with equipment,
systems, or facilities to the Eligibility Determination
Supervisor.
- Refer beneficiaries potentially eligible for Medicaid to DMAHS
using the functionality of the web-based computer systemMinimum
Experience Requirements
- HS Diploma or greater Associates degree preferred
- Background screening required
- Two years of customer service experience in a healthcare field
preferred
- Experience working with detailed data and following defined
procedures.
- Experience in the determination of beneficiary eligibility for
public assistance is desiredAbout UsThrough our dedicated
associates, Conduent delivers mission-critical services and
solutions on behalf of Fortune 100 companies and over 500
governments creating exceptional outcomes for our clients and the
millions of people who count on them.You have an opportunity to
personally thrive, make a difference and be part of a culture where
individuality is noticed and valued every day.Join UsAre you
seeking an opportunity to make a real impact in a company that
appreciates ideas and new ways of thinking? Come join us and grow
with a team of people who will challenge and inspire you to be the
best!Conduent is an Equal Opportunity Employer and considers
applicants for all positions without regard to race, color, creed,
religion, ancestry, national origin, age, gender identity, gender
expression, sex/gender, marital status, sexual orientation,
physical or mental disability, medical condition, use of a guide
dog or service animal, military/veteran status, citizenship status,
basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to
apply for or compete for employment with Conduent may request such
accommodation(s) by clicking on the following link, completing the
accommodation request form, and submitting the request by using the
"Submit" button at the bottom of the form. For those using Google
Chrome or Mozilla Firefox please download the form first: click
here to access or download the form. You may also click here to
access Conduent's ADAAA Accommodation Policy.At Conduent, we value
the health and safety of our associates, their families and our
community. Under our current protocols, we do not require
vaccination against COVID for most of our US jobs, but may require
you to provide your COVID vaccination status, where legally
permissible.RequiredPreferredJob Industries
Keywords: Conduent, Knoxville , Health Benefit Coordinator/Application Processor, Healthcare , Corbin, Tennessee
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