RN Manager

Company: Helen Ross McNabb Center
Location: Knoxville
Posted on: March 20, 2026

Job Description:

Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the RN Manager today! The RN Manager JOB PURPOSE/SUMMARY Summary of position/role of team: - The Nurse Manager will provide administrative and clinical oversight of assigned staff in their cohort and their respective programming. - Responsible for the supervision, training, and oversite of all nursing staff across their assigned cohort. - Oversees scheduling and program needs within their designated crisis cohort. - Other duties include onboarding, training, and development of newly hired RNs, assisting the Nursing Supervisor with ensuring the delivery and oversight of psychiatric care to patients involved in medication services provided at the Center's crisis programming. - Work closely with a team of nurses, providers and Directors to address other related clinical and administrative needs. - Oversees the quality of nursing services and ensures appropriate care is being provided. - Provide direct clinical services under HRMC protocols. An essential job function is a reliable and on site, with regular attendance or whatever the job requires. TYPICAL WORKING CONDITIONS/ENVIRONMENT - The Nurse Manager will work throughout the Center in their assigned crisis cohort including on an as needed basis, but will not be working out in the community. - The Nurse Manager is expected to cover any open shifts in either crisis cohort if unable to obtain coverage. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Supervise and manage members of assigned nursing team. - Supervises one of the two assigned cohorts: EmPATH, C-CSU, BHUCC, CP, H-CSU, & K-CSU. - Participates in the recruitment of nursing staff. - Participates and establishes training expectations for nursing staff. - Provides supervision for assigned RNs & LPNs in their cohort - Provide regular feedback to assigned RNs & LPNs regarding their proficiency and performance. - Supervise and manage nursing coverage in their assigned cohort and assists with other crisis programming. - Rotate on-call schedule and cover open shifts if unable to obtain coverage - Manage timesheets and leave request for assigned staff members - Conduct employee evaluations for assigned staff 2. Lead by example. - Address disciplinary issues, to include progressive disciplinary action if needed in a timely fashion. - Display superior emotional adjustment and stability with a non- reactive and non-judgmental attitude to crisis. - Display ability to implement change in a reluctant environment as needed. - Demonstrate effective delegation as needed. - Foster relationships with external stakeholders including nursing agencies and local universities. 3. Works in a multi-disciplinary team approach to meet the clinical needs of patients. - Represents the Center in a professional manner. - Attend and participate in meetings and on committees as designated. - Collaborate with management and other team members around patient care to deliver high quality services. - Assist with monitoring productivity requirements. 4. Completes all documentation in compliance with CARF and HRMC standards - Completes and signs all documentation for each client prior to end of shift - Respond to all flags, emails, and voicemails from other clinical staff by end of shift. The RN is to return calls within 15 minutes - Document administered medications in the EMAR Document clinical services provided in the medical record on same day as service provided in a clear and concise manner. 5. Completion of required HRMC training to maintain status as credentialed provider - Maintain an active RN license in the state of Tennessee in accordance with the state guidelines - Complete any Center Required Self-Directed Learning or Training Modules in the required time frames. - Complete First Aid, CPR, and HWC trainings within the required time frames. Schedule: - The Nurse Manager is expected to fulfill the agreed upon hours when hired. - Unless otherwise approved, the Nurse Manager is expected to be present in the clinic from 8am-5pm and is expected to complete a minimum of 16 hours of clinical work per week which may include nights and/or weekends. - Must be flexible with scheduling as the Nurse Manager will rotate being on call and is expected to cover open shifts in their assigned cohort on a PRN basis. - The Nurse Manager may also be asked to cover open shifts in the other cohort on a PRN basis. - All other scheduling arrangements are approved on a case-by-case basis. Travel: - Must possess a valid Tennessee Driver's License. - This position requires utilizing a personal vehicle to conduct Center business. - Maintaining a dependable vehicle and certified driver status is a condition of employment. - The Nurse Manager may have to travel between clinics/programs at times, and may be required to travel for any supervision or scheduled meetings. - There is no overnight travel and clients will not be transported. Equipment/Technical Competency: - Basic computer skills required (EMR, Excel, Word, etc.). - Must be familiar with EMRs and telehealth services as telehealth services may be offered as part of the service delivery. Equipment/Technology: - The Nurse Manager will receive a center issued laptop. - The Nurse Manager will need access to e-mail, Athena Health (EMR), Drs. First, access to I & U Drives, and VPN (remote) access. QUALIFICATIONS - RN Manager Experience / Knowledge: - 1-3 years of psychiatric nursing post-graduation is required. - Prior supervisory experience is preferred. - Should possess sound knowledge of state regulations and best practice guidelines, psychiatric medications, mental health diagnoses, treatment modalities and interventions. - Must have the ability to present professionally, work within a team format, exercise sound clinical judgment under pressure, communicate effectively (both orally and written), possess good time management and organizational skills. - Experience with interdisciplinary collaboration and care coordination preferred. - Knowledge of HIPAA, confidentiality, and patient centered practice approach required. Education / License: - Must have graduated from an accredited school of nursing and possess a Bachelor's degree in nursing. - Must be actively licensed as a Registered Nurse in the state of Tennessee. - American Nursing Association certification as a Psychiatric Mental Health Nurse preferred. Physical/Emotional/Social - Skills/Abilities: - Staff must complete and maintain First-Aid and CPR trainings within the required time frames. - The Nurse Manager must complete the full Handle With Care Trainings as indicated. - Some exposure to biological hazards and unpleasant odors. - Hearing of normal and soft tones. - Close eye work. - Lifting up to 50 lbs. - Pushing/pulling up to 150 lbs. - Frequent sitting, standing, walking, bending, stooping, and reaching. - This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. Location: - Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PIdfa59584fecd-37156-40014773

Keywords: Helen Ross McNabb Center, Knoxville , RN Manager, Healthcare , Knoxville, Tennessee