Retail Shift Lead - Hall of Fame Drive Location
Company: KARM Stores
Location: Knoxville
Posted on: April 9, 2021
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Job Description:
The Thrift Store with a MissionIn recent years, KARM Stores has
become some of the most popular thrift stores in East Tennessee.
You never know what you're going to find at KARM Stores - from
designer clothing to beautiful gently-used furniture and
appliances. KARM Stores shoppers know it's a treasure-hunter's
paradise. But there's more---Everything that is sold at or donated
to KARM Stores helps us with our singular mission of restoring
lives in Jesus' name. So, while shoppers are getting all of these
great things, and team members are working in a fun thrift
environment, there are also great things being done for those in
need right here in East Tennessee.Why We Do What We DoTo provide
funding for Knox Area Rescue Ministries.To tell the story of KARM
and KARM Stores.To reveal Christ in everything we do. History of
KARM StoresKARM Stores is part of the Knox Area Rescue Ministries
which has been serving the Knoxville homeless community since 1960.
KARM provides emergency services, meals, shelter as well as
recovery programs for those in need. KARM averages 800-1000 meals
served each day and can provide bed space for up to 400 every
night. Today KARM serves men, women and children through a variety
of progressive ministry programs designed to break the cycle of
homelessness. For the guests of KARM who are ready to change their
life, KARM has programs that assist with that. One of their most
successful programs is LaunchPoint Life Academy which will spend
time looking at the basics of getting a job, budgeting, and
creating a stable environment to build one's life back. The
Serenity Shelter is a program specifically for women. It includes
various recovery programs and safe havens.The Berea Program is an
unprecedented personal development opportunity at KARM focused on
work, learning, and service. The objective of Berea is to prepare
students for the abundant life God has planned for them and to
provide a strong, Biblical foundation to build a life upon after
KARM and have successful restoration into the community.All of
these programs require funding and that is where the stores come
in. One hundred percent of the profits earned through the retail
stores help fund Knox Area Rescue Ministries. Job
DetailsSUMMARYWorks under the direction of the Retail Management
team in carrying out all retail operations in the store, including
creating a Christ-centered environment, register operations,
customer service, store appearance and displays, and employee
interactions.ESSENTIAL FUNCTIONS OF THE JOBAssist the Retail
Management team daily, in the building of the team, by being an
example of "revealing Christ" to all staff, donors, and
customers.Assist the Retail Management team in the retail
operations of the store, including the handling of cash and credit
card payments, and any non-cash purchases in order to ensure the
accuracy and security of all transactions.Work alongside the
management staff to help maintain registers and tills through the
shift.Assist in training employees on how to use the registers and
the paperwork process that is required as a cashier including
register logs, donation logs, etc.Work with the Retail Management
team daily, to establish and maintain customer service standards in
order to ensure compliance with the company mission statement and
to provide a pleasant shopping experience for each customer.Work
under direction of the Retail Management team, as needed, to train
new employees in order to ensure the employees have all essential
training needed to be successful in their position with a focus on
the registers.Work with store staff, daily, in maintaining the
physical appearance of the store, including, but not limited to:
ordering and maintaining needed janitorial and restroom supplies,
removing safety hazards, picking up store merchandise and restoring
to proper place, cleaning parking lot, sidewalks, windows and
doors, store floors, restrooms and other public areas, to ensure
the safety and health of customers and employees.Assist store
staff, daily, in stocking store shelves and clothing racks, in
order to provide customers with maximum shopping
opportunities.Assist store staff, as needed, to set up or change
store displays in order to provide a pleasant shopping environment
and to entice customers to shop new areas or items within the
store.Communicate, daily, all events related to customer service
issues or problems, register mistakes, employee issues or
accidents, and general store operations to the manager, in order to
ensure all issues are handled properly and in accordance with
company policies and procedures.Supervise, as needed, the store
operations and staff, in order to ensure compliance with company
mission statement and company policies and procedures in the
absence of, but under the expressed direction of the Retail
Management team.Attend as required, or requested, all training
events provided by the company and all store meetings as scheduled
by the manager in order to keep current on any policy changes, new
procedures, and other information essential to performing the
job.SPIRITUAL GUIDELINESKARM Stores Team Members at all levels
believe the following:We believe in the Holy Trinity- God the
Father, God the Son and God the Holy Spirit.We believe that God the
Father sent His Son, Jesus, to die for us as the ultimate
sacrifice.We believe in Jesus for the forgiveness of our sins.We
believe that the Bible is God's true Word.KNOWLEDGE, SKILLS AND
ABILITIESMust be a people person with a pleasant and willing
attitude and have a servant's heart.Experience in retail operations
preferred.Excellent communication skills (both oral and written)
with an excellent command of the English language.Excellent math
and money handling skills.Must have a commitment to KARM Stores'
mission.Ability to interpret a variety of instructions furnished in
written or oral form.Microsoft Office, including Word and Excel
(spreadsheets)Email communications (including attachments)Ability
to operate a cash register and credit card machineAbility to
operate general office machines, copier, fax, printers,
scannersPLANNING/ORGANIZINGMust be detail-oriented and have solid
organizational skills.Must be a problem solver and be able to work
with a minimum of supervision and take initiative.Excellent time
management skillsMust possess a demonstrable level of skill and
proficiency in planning so to meet established goals.EDUCATION AND
EXPERIENCEHigh School diploma or GED preferred. Two to three years
experience in retail or related experience
preferred.PHYSICAL/ENVIRONMENTAL DEMANDSStand 3/4 of the timeWalk
3/4 of the timeSit 1/4 of the timeUse hands to type - computer
keyboard or register 3/4 of the timeUse hands to handle documents
and merchandise 3/4 of the timeTalk or hear All DayModerate
physical activity on a daily basis, with occasional strenuous
activity. Able to lift at least 50 pounds. Use hands to lift, sort,
clean, organize throughout a standard work day. Store is a
well-lit, heated and/or air-conditioned indoor retail and office
setting with adequate ventilation. Manager will have to use hands
to type, handle documents and money, stock shelves and clean.WORK
SCHEDULE/HOURSFor Full-Time Monday - Saturday, minimum of 35 hours
per week and maximum of 40 hours per week. Attendance at specific
meetings or off-site events or training may be required.For
Part-Time Monday - Saturday, maximum of 28 hours per week.
Attendance at specific meetings or off-site events or training may
be required. PI130196981
Keywords: KARM Stores, Knoxville , Retail Shift Lead - Hall of Fame Drive Location, Hospitality & Tourism , Knoxville, Tennessee
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