Retail Shift Lead Sherlake (West Knoxville) Location
Company: KARM Stores
Posted on: April 9, 2021
The Thrift Store with a MissionIn recent years, KARM Stores has
become some of the most popular thrift stores in East Tennessee.
You never know what you---re going to find at KARM Stores --- from
designer clothing to beautiful gently-used furniture and
appliances. KARM Stores shoppers know it---s a treasure-hunter---s
paradise. But there---s more---Everything that is sold at or
donated to KARM Stores helps us with our singular mission of
restoring lives in Jesus--- name. So, while shoppers are getting
all of these great things, and team members are working in a fun
thrift environment, there are also great things being done for
those in need right here in East Tennessee.Why We Do What We DoTo
provide funding for Knox Area Rescue Ministries.To tell the story
of KARM and KARM Stores.To reveal Christ in everything we do.
History of KARM StoresKARM Stores is part of the Knox Area Rescue
Ministries which has been serving the Knoxville homeless community
since 1960. KARM provides emergency services, meals, shelter as
well as recovery programs for those in need. KARM averages 800-1000
meals served each day and can provide bed space for up to 400 every
night. Today KARM serves men, women and children through a variety
of progressive ministry programs designed to break the cycle of
homelessness. For the guests of KARM who are ready to change their
life, KARM has programs that assist with that. One of their most
successful programs is LaunchPoint Life Academy which will spend
time looking at the basics of getting a job, budgeting, and
creating a stable environment to build one---s life back. The
Serenity Shelter is a program specifically for women. It includes
various recovery programs and safe havens.The Berea Program is an
unprecedented personal development opportunity at KARM focused on
work, learning, and service. The objective of Berea is to prepare
students for the abundant life God has planned for them and to
provide a strong, Biblical foundation to build a life upon after
KARM and have successful restoration into the community.All of
these programs require funding and that is where the stores come
in. One hundred percent of the profits earned through the retail
stores help fund Knox Area Rescue Ministries. Job
Works under the direction of the Retail Management team in carrying
out all retail operations in the store, including creating a
Christ-centered environment, register operations, customer service,
store appearance and displays, and employee interactions.
ESSENTIAL FUNCTIONS OF THE JOB
Assist the Retail Management team daily, in the building of the
team, by being an example of ---revealing Christ--- to all staff,
donors, and customers.
Assist the Retail Management team in the retail operations of the
store, including the handling of cash and credit card payments, and
any non-cash purchases in order to ensure the accuracy and security
of all transactions.
Work alongside the management staff to help maintain registers and
tills through the shift.
Assist in training employees on how to use the registers and the
paperwork process that is required as a cashier including register
logs, donation logs, etc.
Work with the Retail Management team daily, to establish and
maintain customer service standards in order to ensure compliance
with the company mission statement and to provide a pleasant
shopping experience for each customer.
Work under direction of the Retail Management team, as needed, to
train new employees in order to ensure the employees have all
essential training needed to be successful in their position with a
focus on the registers.
Work with store staff, daily, in maintaining the physical
appearance of the store, including, but not limited to: ordering
and maintaining needed janitorial and restroom supplies, removing
safety hazards, picking up store merchandise and restoring to
proper place, cleaning parking lot, sidewalks, windows and doors,
store floors, restrooms and other public areas, to ensure the
safety and health of customers and employees.
Assist store staff, daily, in stocking store shelves and clothing
racks, in order to provide customers with maximum shopping
Assist store staff, as needed, to set up or change store displays
in order to provide a pleasant shopping environment and to entice
customers to shop new areas or items within the store.
Communicate, daily, all events related to customer service issues
or problems, register mistakes, employee issues or accidents, and
general store operations to the manager, in order to ensure all
issues are handled properly and in accordance with company policies
Supervise, as needed, the store operations and staff, in order to
ensure compliance with company mission statement and company
policies and procedures in the absence of, but under the expressed
direction of the Retail Management team.
Attend as required, or requested, all training events provided by
the company and all store meetings as scheduled by the manager in
order to keep current on any policy changes, new procedures, and
other information essential to performing the job.
KARM Stores Team Members at all levels believe the following:
We believe in the Holy Trinity- God the Father, God the Son and God
the Holy Spirit.
We believe that God the Father sent His Son, Jesus, to die for us
as the ultimate sacrifice.
We believe in Jesus for the forgiveness of our sins.
We believe that the Bible is God---s true Word.
KNOWLEDGE, SKILLS AND ABILITIES
Must be a people person with a pleasant and willing attitude and
have a servant---s heart.
Experience in retail operations preferred.
Excellent communication skills (both oral and written) with an
excellent command of the English language.
Excellent math and money handling skills.
Must have a commitment to KARM Stores--- mission.
Ability to interpret a variety of instructions furnished in written
or oral form.
Microsoft Office, including Word and Excel (spreadsheets)
Email communications (including attachments)
Ability to operate a cash register and credit card machine
Ability to operate general office machines, copier, fax, printers,
Must be detail-oriented and have solid organizational skills.
Must be a problem solver and be able to work with a minimum of
supervision and take initiative.
Excellent time management skills
Must possess a demonstrable level of skill and proficiency in
planning so to meet established goals.
EDUCATION AND EXPERIENCE
High School diploma or GED preferred. Two to three years experience
in retail or related experience preferred.
Stand 3/4 of the time
Walk 3/4 of the time
Sit 1/4 of the time
Use hands to type --- computer keyboard or register 3/4 of the
Use hands to handle documents and merchandise 3/4 of the time
Talk or hear All Day
Moderate physical activity on a daily basis, with occasional
strenuous activity. Able to lift at least 50 pounds. Use hands to
lift, sort, clean, organize throughout a standard work day. Store
is a well-lit, heated and/or air-conditioned indoor retail and
office setting with adequate ventilation. Manager will have to use
hands to type, handle documents and money, stock shelves and
For Full-Time Monday --- Saturday, minimum of 35 hours per week and
maximum of 40 hours per week. Attendance at specific meetings or
off-site events or training may be required.
For Part-Time Monday --- Saturday, maximum of 28 hours per week.
Attendance at specific meetings or off-site events or training may
be required. PI131411081
Keywords: KARM Stores, Knoxville , Retail Shift Lead Sherlake (West Knoxville) Location, Hospitality & Tourism , Knoxville, Tennessee
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