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Financial Customer Service Representative

Company: Sitel
Location: Maryville
Posted on: November 22, 2021

Job Description:

Fall into a new career this Autumn!!We are looking for a few Financial Support Representatives to join our team of incredible people this summer. Sitel Group partners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. We want people who have an interest in finance, strong work ethic and enjoy helping others.Our people are our greatest asset. Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals.About YouYou have excellent communication skillsYou can problem solve with a can-do attitudeYou are eager to advance your career with a reliable companyYou enjoy working with a team as well as independentlyYou are 18+ years of ageYou have a high school diploma (higher education preferred)You pass a criminal background checkYou pass a drug screeningAbout the JobAssist customers with any possible fraudulent activity on their credit and/or debit card accountsEnsure proper security procedures are followed on all callsPrioritize customer retention and offer additional cross-sales products to customers when applicableDrive customer satisfaction through voice, chat, and/or email communicationsNavigate through multiple systemsOngoing training and skill developmentAbout the BenefitsPaid professional trainingEmployee discounts401K retirement plan with company matchGrowth opportunities through various development programsSitelFit wellness programJob stabilityLife-long skills and experienceExcellent work cultureHow to ApplyWe have a non-standard application process. To kick things off, our application includes an assessment that covers the questions we would typically ask at the start of an interview and shows you what a day in the life is like at Sitel. This speeds up the process and helps us get to know you better. After you apply, one of our recruiters will contact you for an interview.Learn, Lead & Grow at Sitel GroupWe believe experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun and be themselves.GROW AS YOU GO. We invest in you, with internal programs, training, and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills, and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.MAXIMIZE YOUR EXPERIENCE. We value open, honest, and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences, and feedback to shape and drive the future of Sitel Group.About Sitel GroupLearn, Lead & Grow at---Sitel---Group---We believe experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun and be themselves.---GROW AS YOU GO. We invest in you, with internal programs, training, and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills, and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.---BE BOLD, BE YOU. #SitelLife---represents our commitment to our people -to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.---WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.---GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.---MAXIMIZE YOUR EXPERIENCE. We value open, honest, and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences, and feedback to shape and drive the future of---Sitel---Group.------About---Sitel---Group---As one of the largest global providers of customer experience (CX) products and solutions,---Sitel Group---empowers brands to build stronger relationships with their customers by creating meaningful---connections that boost brand value.---With---160,000 people---around---the globe ----working from home or---from---one of our---CX---hubs---- we securely connect---best-loved---brands with their customers over 8 million times every day in 50+ languages. Whether---digital or voice-based, our solutions deliver---a competitive edge across all customer touchpoints.---Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.---------Learn more at---www.sitel.com---and connect with us on---Facebook,---LinkedIn---and---Twitter.Job Type: Full-timeApplication Question(s):Are you willing to undergo a background check and drug screening?Education:High school or equivalent (Required)Work Location: Multiple Locations

Keywords: Sitel, Knoxville , Financial Customer Service Representative, Hospitality & Tourism , Maryville, Tennessee

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