Store Manager Trainee
Company: Harbor Freight Tools
Posted on: November 22, 2021
Our Store Manager Trainees learn to successfully operate and
lead within the Harbor Freight Tools environment. In partnership
with Field Leadership they manage teams to maximize the financial
output, improve productivity and overall performance of various
stores through the optimization of talent, operational execution,
and delivering a rewarding customer experience. Our Store Manager
Trainees solve complex problems using good judgment and business
acumen. They are expected to embrace our Mission Statement and
Success Drivers for the Store Manager position and model Harbor
Freight's Core Principles.
Profit MaximizationDrive sales to exceed financial goals
Manage payroll and control expenses
Foster a results-driven store environment
Successfully execute special events
Operational ExecutionPrioritize workload
Validate execution of standard operating procedures
Ensure compliance to company policies and procedures
A subject matter expert in all operational processes
Talent Optimization Acquire high quality talent
Training and development
Effectively staff and schedule
Create a team atmosphere
Customer Experience Ensure a helpful environment
Ensure items are in-stock
Ensure items are priced right
Maintain a neat, clean, and organized store
Ensure a consistent and appropriate level of safety, both in staff
behavior and in facility maintenance
Drive for ResultsUses data to set priorities and translates goals
into action plans
Consistently pushes self and others for results
Manages internal and external communications
Building High Performance Teams:Acquires and retains the right
Trains, coaches and provides feedback
Develops team for growth
Problem Solving:Is solution oriented, sees problems as
Looks beyond the obvious and doesn't stop at the first answers
Keeps the goal in mind and is not easily deterred
Managing and Measuring Work:Clearly assigns responsibility for
tasks and decisions
Sets clear and measurable objectives
Monitors process, progress and results and provides effective
Managerial Courage:Does not hold back what needs to be said and is
not afraid to take action
Provides on-time, direct, complete, and actionable positive and
corrective feedback to others
Customer Focus:Acts with internal and external customers in
Understands and teaches how operational execution directly affects
the customer experience
Establishes and maintains relationships with customers and
associates through respectful and effective communication
Experience:Minimum of two years of retail management experience
Education:Bachelor's/Associates Degree preferred or High School
Physical Requirements:Ability to intermittently lift, push and/or
pull up to 50 pounds.
Requires standing and moving for an entire shift.
Ability to lift, bend, kneel, climb, crawl and/or twist.
Ability to safely climb up and down a ladder.
Ability to become forklift certified and physically able to operate
a forklift in accordance with IIPP.
Ability to communicate with customers and associates in person and
via email and telephone.
Availability:Ability to work a flexible schedule, including
evenings, holidays, overnights and weekends as necessary to meet
the needs of the business.
Regular attendance is an essential function of the job. Some travel
Keywords: Harbor Freight Tools, Knoxville , Store Manager Trainee, Hospitality & Tourism , Morristown, Tennessee
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