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Shipping & Receiving Assistant

Company: Nantahala Outdoor Center
Location: Gatlinburg
Posted on: August 8, 2022

Job Description:

Job DescriptionFor 50 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, and provides unmatched retail service, foodservice, lodging, and trip planning services. Behind NOC's rapid growth are our five core values: Lead by Example, Do the Right Thing, Service Before Self, Work Hard-Play Hard, Make it Happen. These core values unite a community of leaders and pioneers in an exciting, fun and always changing work environment.JOB SUMMARY:The Shipping and Receiving Clerk position is a Seasonal position that will run from February to October. The primary functions of the Shipping and Receiving Clerk are to receive incoming FedEx and UPS deliveries, process incoming retail inventory orders accurately, and process outgoing UPS shipments. The Shipping and Receiving Clerk reports directly to the Store Manager but receives daily direction from the Shipping and Receiving Specialist. The Shipping and Receiving Clerk is expected to be highly organized and must have a strong attention to detail, ensuring that retail orders are processed accurately and efficiently. Responsibilities

  • Maintain all processes and records involved in shipping/receiving for the NOC Outfitters Store as well as our store at the Grove Park Inn.
  • Maintain a clean, organized and efficient warehouse. Work with store management to determine most efficient warehouse layout in order for the shipping/receiving department to be operationally successful.
  • Be proactive in Loss Prevention by keeping the warehouse clean, well-organized, and by maintaining proper procedures. Work with store management to address Loss Prevention concerns.
  • Communicate and resolve shipping discrepancies with outside vendors; and communicate with Store Managers, as well as our Merchandising and Accounting teams about all Returns to Vendor. Maintain detailed records of Returns to Vendor and vendor credit memos.
  • Verify and process incoming and outgoing store inventory transfers.
  • Process incoming and outgoing shipments via UPS and FedEx.
  • Drive product between multiple retail locations. (Bryson City, Asheville & Gatlinburg)
  • Perform duties of Retail Sales Associate, and other duties as assignedQualifications
    • Previous experience with retail receiving preferred, particularly with Lightspeed POS System
    • Previous experience with UPS and FedEx mailing systems preferred.
    • Proficient with all Microsoft Office applications.
    • Ability to quickly learn and utilize our point of sale and inventory system through one-on-one training.
    • Familiarity with outdoor brands and products.
    • Strong organizational skills and a high level of attention to detail.
    • Able to safely lift boxes up to 70 lbs.
    • Comfortable with climbing ladders.
    • Standing for extended periods of time.
    • Available to work a 40 hr work week, including weekends, and some holidays as needed.
    • Must have a valid state issued Drivers License. Applicants must be:
      • Available to work anytime, any day.Physical Requirements and Working Conditions:
        • Must be able to stand/walk on your feet for several hours at a time.
        • Keep or regain the body's balance or stay upright when in an unstable position.
        • Be physically active for long periods without getting tired or out of breath.
        • Constant use hands/arms/upper body to handle, control, or feel objects, stock merchandise, move displays, etc.
        • Must be able to lift 40 pounds unassisted. And up to 150 pounds with assistance.
        • Able to walk up and down stair, 20 at a time, several times a day, while carrying up to 5 pounds
        • At times you may be required to work outdoors, and must dress appropriately for the current weather conditions.
        • Ability to communicate effectively by using active listening skills and able to convey information, suggestions and inspiration to guests.
        • See details of objects a few feet away and to see differences between colors, shades, and brightness. The above noted description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to provide a general sense of the responsibilities and expectations of the position. As the nature of business demands change, so too may the essential functions of the position.Please note that as an employer with over 100 employees, NOC will be required to comply with any OSHA Vaccination and Testing Emergency Temporary Standard should that standard be enacted. The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.

Keywords: Nantahala Outdoor Center, Knoxville , Shipping & Receiving Assistant, Hospitality & Tourism , Gatlinburg, Tennessee

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