Server/Bartender - Country Club Restaurant

Company: WindRiver Lakefront & Golf Community
Location: Lenoir City
Posted on: September 16, 2023

Job Description:

Summary: WindRiver offers a wide variety of dining options including Citico's restaurant, the Grill at WindRiver, the WindRiver Club Snack Bar, and an array of events both on and off location. As a Server/Bartender, you will be responsible for taking care of the guests as you guide them through menu selection, answer questions, and most importantly ensure an unforgettable experience. You will also be responsible for preparation beforehand, work during the service shift, cleaning for a fresh start the next day, and other assigned responsibilities for WindRiver.

Responsibilities:

Provide exceptional customer service in a fast-paced environment
Precisely take food and beverage orders and enter into the point-of-sale system
Check identification of guests for legal drinking age
Prepare specialty drinks and pour wine and beverages during service
Memorize menu items and specials for professional recitation
Up-sell established menu items or specials to maximize food and beverage revenues
Maintain professional composure while managing large groups quickly and efficiently
Provide attentive and polite service throughout meal or event
Accommodate special requests that the kitchen/grill can deliver for the guest
Monitor and observe guests' dining experience; ensure guests are satisfied with the food and service. Respond promptly and courteously to requests.
Assist, as needed, with greeting/seating guests and filling glasses
Assist as needed with food delivery, especially with large parties and during peak/events
Work at each of our dining establishments to accommodate business needs
Assist setting up, serving, and tearing down of events both on and off location
Assist the regular cleaning and preparation for service
Clear guest tables and properly reset tables for service
Set up bars, including glassware, dcor, bar fruit, garnishes and chilling beverages
Maintain cleanliness, organization, and security of the bar and bar storage areas
Manage bar inventory at the beginning and end of each shift
Properly date and store all items including equipment, perishable foods, and open wine
Accurate completion of closing paperwork and cash handling
Maintain professional appearance, behavior, posture, and hygiene
Follow daily opening and closing checklists
Follow daily/weekly/monthly routines to maintain acceptable standard of operation
Ensure all utilities and equipment (TVs, fans, grill, etc.) are turned off at the end of the day
Must comply with elevated COVID sanitization and cleanliness routines
Adhere to WindRiver's regularly updated COVID-19 response bulletin
Attend all educational, safety, etc. staff meetings
Perform other duties on property as assigned

Qualifications:

2 years' experience in full-service restaurant1 year in a bartending role with a full bar; country club, hotel banquet, or fine dining a plusMust be a minimum of 18 years old for serving alcoholCurrent TN ABC license or ability to renew or obtain license High School Diploma preferred
Knowledge/Skills/Abilities:

Must be willing to work weekend, holiday, and evening shiftsUnderstanding of restaurant etiquette Familiarity with health and safety regulationsExcellent track record of communication skills working as a team playerStrong organizational skills with the multiple dining tables and bar seatingAbility to improvise and make decisions based on business or guest needs

Physical Requirements: Must be able to bend, stoop, climb stairs, twist, kneel, lift, push, and pull items weighing 55lbs. Must be able to stand and continuously move throughout the workday. Must be willing to work outdoors and be comfortable in varying weather.

Keywords: WindRiver Lakefront & Golf Community, Knoxville , Server/Bartender - Country Club Restaurant, Hospitality & Tourism , Lenoir City, Tennessee