Customer Service Lead
Posted on: September 17, 2023
LOCATION 202 Morrell Rd Knoxville TN US 37919
New Store Opening in Knoxville, TN in Fall 2023!
If you have strong leadership skills, a friendly, outgoing
demeanor, an interest in retail, and you thrive in a fast-paced
environment, join Our Burlington team as a Customer Service Lead
As the Part Time Customer Service Lead, under the guidance of the
Assistant Store Manager and Customer Service Supervisor, you'll be
responsible for leading day-to-day customer service initiatives,
inspiring, motivating, and encouraging associates to provide
exceptional, friendly and professional customer service at all
times. You'll lead by example, approaching your work with Our
Burlington philosophy and company core values in mind. You'll
ensure a customer-first focus is a top priority while friendliness,
speed of checkout, and customer service remain top of mind. You'll
interact with customers to create a positive shopping experience,
proactively solving problems professionally and efficiently.
Model company core values, Our Burlington philosophy, and
appropriate back of house standards and execution strategies for
the rest of the receiving team.
Drive improvement of friendliness, speed of checkout and customer
feedback surveys by maintaining a customer-first focus and
delivering a consistently great experience to all our customers
with a high level of professionalism.
Maintain a neat and orderly front end area, troubleshooting issues
with registers and transactions.
Coordinate meal and break periods and monitor schedule
Candidates must be able to work a flexible schedule including early
mornings, nights, weekends and holidays as required. Physical
requirements include the ability to lift and move boxes weighing 40
lbs. or more, as well as the ability to stand and walk for extended
periods of time.
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate
discount. Part-time associates, based on hours worked, may be
eligible for Burlington's benefits package which includes medical
coverage and a 401(k) plan. Part-time associates may also be
eligible for up to 4 hours of paid time off annually after one year
of service, up to 8 paid holidays, and paid sick time in accordance
with applicable law. We are a rapidly growing brand, and provide a
variety of training and development opportunities so our associates
can grow with us.
Our store teams work hard and have fun together! Burlington
associates make a difference in the lives of customers, colleagues,
and the communities where we live and work every day. Burlington
Stores, Inc. is an equal opportunity employer committed to
Posting Number 2023-205346
Address 202 Morrell Rd
Zip Code 37919
Workplace Type On-Site
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category New Store Openings
Keywords: Burlington, Knoxville , Customer Service Lead, Hospitality & Tourism , Knoxville, Tennessee
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