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HR Clerk

Company: Yoh, A Day & Zimmermann Company
Location: Knoxville
Posted on: May 5, 2021

Job Description:

The HR Clerk is responsible for front line, direct contact with customers and internal support of HR partners. Responsibilities include answering employees-------- inquiries through Case Management, triaging and assigning cases to the Services team members, assisting with invoice processing, communications, mailing, and data management related to employees joining and leaving the company.

Responsibilities:

------- Answer customers-------- (employees, vendors, business partners, managers, etc.) questions on a variety of topics, including benefits, payroll, taxes, absence, time, compensation
------- Resolve Tier 1 employee requests ensuring exceptional customer service satisfaction
------- Document all inquiries, issues and transactions using the case management system
------- Assist in ongoing document management processes
------- Assist in the processing of invoices related to the P&C area
------- Participate in projects and initiatives to improve processes and drive efficiency
------- Achieve performance measures and adhere to established SLA requirements
------- Perform other responsibilities as assigned, which may become essential to the position

Requirements:
------- Bachelor--------s Degree in HR or related field preferred; or equivalent work experience
------- Minimum one year at the HR or related field job experience
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.PandoLogic. Keywords: Human Resources Clerk, Location: Knoxville, TN - 37916

Keywords: Yoh, A Day & Zimmermann Company, Knoxville , HR Clerk, Human Resources , Knoxville, Tennessee

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