KnoxvilleRecruiter Since 2001
the smart solution for Knoxville jobs

BMC Remedy Developer

Company: Science Applications International Corporation
Location: Oak Ridge
Posted on: April 10, 2021

Job Description:

DescriptionJOB DESCRIPTION:SAIC is in need of aBMC Remedy Developer. This remote position maybe performed anywhere within the US. The BMC Remedy Developer is responsible for performing technical planning, high level and detailed requirements definitions, test planning and execution (to include use cases, test procedures and test data), software systems integration and technical support for software systems and subsystems. Software system product may include design, test, installation, operation, maintenance and disposal. Candidate must be able to support client through BMC Remedy platform upgrade from v9.1 to current Helix platform. May require experience working with and developing in FedRAMP Digital Workplace, Custom Applications, Premium Connector, Business Workflows and Multi-Cloud Service Management, BMC Discovery ADDM, BMC TrueSight Operations Management, and customer satisfaction survey integration. Advanced warehouse, data lake, data modeling and reporting capabilities a plus.BMC Remedy Developer is also responsible for supporting the Service Management System (Remedy) upgrades, change requests, improvements, fixes and overall structure and operations, under task-based, SDLC and Agile methods. Must be knowledgeable in ITIL best practices and able to support strategic discussion and direction in evolving the service catalog, self-service capabilities, CMDB, asset, incident, problem, change, service level, knowledge, and request management design, workflow, implementation, and overall best practice.Day-to-day responsibilities include managing overall structure and content of the system. Review events and monitor performance. Review, clean-up user and system accounts as well as other system metadata. Monitor and report on system usage, growth, disk space and set up appropriate alerts. Manage user permissions. Present improvement ideas, analyze requests for change, draft and update system design documentation, understand and implement approved system change requests under change guidance, interface with users, support testing, and provide demos of the changes incorporated.QualificationsRequired experience:Must have experienceproviding Service Management System administration services, majority with BMC Remedy. Must have experience managing SMS development activities and be proficient in applying the SDLC, Agile, and DevOps principles. Must also have experience it implementing and supporting advanced reporting and performance analytics capabilities (i.e. Business Objects, Crystal Reports, SQL Server Reporting Services). ITIL Foundations certification required. ITIL Expert and/or Managing Professional preferred. At least 1 Remedy certification required, BMC Accredited Administrator preferred. Knowledge and Skills Requirements:Highly motivated, self-directed and responsible contributor. Effective communicator and relationship builder to system stakeholders and organizational leadership. Be a team player, share knowledge, and learn from others. Ability to ascertain information about current organizational processes and how to go about organizing and improving IT Service Management practices based on the feedback. Proficiency in configuring the BMC ITSM Suite, and integrated systems including database, reporting, performance, discovery, and survey tools. Design and develop Remedy for multi-tiered user support including Service Desk and IT Operations. Ability to program or script in Java, C, HTML, CSS, PowerShell, and Bash within and outside of the BMC Remedy System. Ability to create, manage, administrate SQL database and programs that query and push data to a SQL database, XML file, and/or a data warehouse. Backup and restore BMC Remedy System in high availability operations if required. Education:Bachelors and fourteen(14) years or more of related experience; Masters and twelve (12) years or more of related experience; PhD or JD and nine (9) years or more of related experience.Clearance:Clearance not needed to apply for position, however,ability to obtain and maintaina Secret clearance upon employment.Target salary range: $95,001 - $105,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Keywords: Science Applications International Corporation, Knoxville , BMC Remedy Developer, IT / Software / Systems , Oak Ridge, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Adjunct Instructor Computer Information Technology Programming or Database Courses
Description: u003ch2 style u0022background: white u0022 u003e u003cspan style u0022color: black font-size: 9pt font-family: Arial, sans-serif u0022 u003eTitle: Adjunct Instructor u003c/span u003e u003cspan (more...)
Company: Pellissippi State Community College
Location: Knoxville
Posted on: 04/16/2021

Full Stack Software Engineer
Description: Business Unit:Cubic Transportation SystemsCompany Details:Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their (more...)
Company: Cubic ITS, Inc.
Location: Knoxville
Posted on: 04/16/2021

IT Service Desk Technical Support Specialist I (Service Desk Agent).
Description: Job ID: 210598 Location: OAK RIDGE , TN , US Date Posted: 2021-02-09Category: Information TechnologySubcategory: Technical SupportSchedule: Full-timeShift: RotatingTravel: NoMinimum Clearance Required: (more...)
Company: SAIC
Location: Oak Ridge
Posted on: 04/16/2021


25B Information Technology Specialist (Clairfield)
Description: Job Description If you 039 ve ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this (more...)
Company: Army National Guard
Location: Clairfield
Posted on: 04/16/2021

Senior Statistical Programmer
Description: What will you do as a Senior Programmer at Parexel br br You will provide technical expertise for the conduct of clinical trials, might act as an internal subject matter expert in specific areas (more...)
Company: PAREXEL
Location: Ten Mile
Posted on: 04/17/2021

Android Developer
Description: Description:The Mobile App Developer will create software applications apps for mobile phones, tablets, set-top boxes, wearables, and other mobile devices. May develop on one or more mobile platforms (more...)
Company: TEKsystems
Location: Knoxville
Posted on: 04/17/2021

25B Information Technology Specialist
Description: If you rsquo ve ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will (more...)
Company: Army National Guard
Location: Gate City
Posted on: 04/17/2021

Adjunct Instructor Web Technology
Description: u003ch2 style u0022background: white u0022 u003e u003cspan style u0022color: black font-size: 9pt font-family: Arial, sans-serif u0022 u003eTitle: Adjunct Instructor u003c/span u003e u003cspan (more...)
Company: Pellissippi State Community College
Location: Knoxville
Posted on: 04/16/2021

Software Engineering Intern - Angular
Description: Our organization seeks a dedicated, passionate Virtual / Remote Software Engineering Intern for our Angular project. This position
Company: Open Learning Exchange
Location: Boone
Posted on: 04/17/2021

Remote .NET Developer
Description: An emergency services technology company is filling a position for a Remote
Company: VirtualVocations
Location: Asheville
Posted on: 04/17/2021

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Knoxville RSS job feeds