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Tier 1 Systems Administrator

Company: ITR
Location: Oak Ridge
Posted on: May 16, 2022

Job Description:

Job DescriptionPurpose East Tennessee Research and Development facility is seeking qualified applicants for Tier 1 Systems Administrator on the Enterprise Infrastructure Services Team. This team exists to provide compute and storage infrastructure for the enterprise operations of the facility as well as a 24/7 monitoring operation for the Critical Systems run by the facility. This position will be shiftwork and rotate for this Team to be staffed 24/7/365. Must be able to work onsite/ NO REMOTE. Major Duties/Responsibilities

  • Document team processes including Work Instructions and a maintain a current knowledgebase
  • Monitor Infrastructure Equipment and Servers for uptime as well as performance
  • Responsible for Workstation and Server Backup Architecture and Engineering
  • Responsible for Enterprise Server Patching
  • Assist in Server Vulnerability management
  • Work with a Data Center Infrastructure Management System (DCIM) to help track assets and connections
  • Work with other systems engineers and vendors to troubleshoot and resolve hardware and software issues
  • Provide off hours support, troubleshooting, and escalation
  • Provide suggestions for process improvement and implement when required
  • Install and configure software, both commercial packages and various open-source packages
  • Support data storage systems and backup services
  • Derive results for metrics on technical performance as requested. Qualifications Required
  • Associate degree in Information Technology or related technical subjects or equivalent combination of education and experience
  • Experience with PowerShell and Scripting via other tools
  • Experience with backup architecture and operations
  • Experience with SCCM and server patching
  • Experience managing a virtualized environment including tuning and maintenance
  • Experience with the Windows and Linux Server Platforms
  • Basic understanding of network communication and demonstrated troubleshooting techniques
  • Basic understanding of virtualization environments and operations
  • Experience with enterprise class backup solutions
  • Excellent interpersonal skills suitable for user support and ability to work well with peer system administrators
  • Ability to obtain and maintain a security clearance is required Desired Qualifications
  • Enterprise automated VM Cluster installation/configuration/management experience
  • Previous experience working in a government, scientific, or other highly technical environment
  • Demonstrated ability to perform job tasks while considering cyber security risk of those tasks, and consulting with security professionals when necessary.
  • Experience in an environment requiring change control processes
  • Good written and verbal communication skills, in English.

Keywords: ITR, Knoxville , Tier 1 Systems Administrator, IT / Software / Systems , Oak Ridge, Tennessee

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