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Information Technology Specialist

Company: Uster Technologies
Location: Knoxville
Posted on: June 24, 2022

Job Description:

Company descriptionUster Technologies, Inc. (a subsidiary of -Toyota Industries Corporation) is the leading high technology -instrument manufacturer -of products for quality measurement and certification for the -textile industry. Uster consistently brings outstanding and innovative new products to the market, thanks to our dedicated global teams in the US, Switzerland, Israel, China, Turkey, India, and Japan.Duties and responsibilities:Multifaceted responsibilities that require an active and eager attitude in a small team environment.Helpdesk

  • Handles IT issues through direct internal and external customer contact.
  • Communicates IT related information to employees.
  • Deploys and supports client hardware and software.Level 2 Support
    • As part of incident management, makes best problem-solving efforts, collaborates with colleagues, and escalates issues to vendors as needed. Documents solutions.System Administrator
      • Responsible for maintenance of local Windows servers, physical and virtual. Patch management, application support, upgrades, and change management.Network Administrator
        • Ensures network availability to all system users, network expansion, VPN access, organization, and documentation.
        • Implements network security measures.Trainer
          • Develops and conducts IT related training for coworkers ranging in topics from Microsoft Windows, Microsoft Office, other productivity tools, networking, etc.Change Management
            • Develops or provides input related to IT related policies and guidelines
            • Conducts periodic internal audits of organization compliance with IT guidelines and practices and works with department managers to address related issues
            • Assists with developing IT processes and maintaining related documentation.
            • Evaluates new software and hardware
            • Participates in IT projects, both local and global initiatives. Helps in testing and coordinating feedback.Requirements:
              • College or University degree in Computer Science, Electrical/Electronic/Software Engineering or related field of study strongly preferred
              • Microsoft Certifications (MCSE/MCSA) or CompTIA (A+, Network+) are beneficial
              • Minimum of two to three (2-3) years related prior IT experience
              • Good base knowledge of Hardware (HP clients, servers, storage, printers), Software (Microsoft Windows Server, SQL, vSphere, Veeam Backup), Network (LAN / WAN / WLAN / TCP/IP, VOIP, VPN), and related Windows Domain management tools such as Active Directory, Group Policy, Systems Center Configuration Manager, and cloud management systems: Endpoint Configuration Manager and Intune.
              • Infrequent lifting and carrying up to twenty-five (25) pounds
              • Strong interpersonal and customer service skills
              • Ability to communicate effectively both verbally and in writing
              • Must be able to use PC for extended periods of time.Benefits -include: competitive salary plus -incentive pay; -excellent -401(k) -with company match -and -profit sharing; medical, dental, vision, life and disability insurances; paid time off and holidays; business casual environment.Job Types: Full-time, TemporaryWork Location: One location (95%). Infrequent travel to secondary office in Greenville, SC (5%)Job Type: Full-timeAA/EOE M/F/D/V

Keywords: Uster Technologies, Knoxville , Information Technology Specialist, IT / Software / Systems , Knoxville, Tennessee

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