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Customer Care Specialist - Invisible Fence Brand

Company: Radio Systems Corporation
Location: Knoxville
Posted on: January 17, 2020

Job Description:

Category: Consumer/Customer CareID: CUSTO01961Schedule: Full-TimeLocation: Knoxville, TN, USADo you have a love for dogs and helping people provide the best care possible for their pets? Would you enjoy working at a place where you could bring your dog to work with you? If so, Radio Systems Corporation is the place for you!

Radio Systems Corporation is seeking passionate animal lovers that will take pride in providing solutions to our customers and their pets.

Customer Care Specialists answer inbound calls and outbound calls to assist our current Invisible Fence customers with their pet product needs. This position requires both customer service skills and selling skills to increase customer loyalty and enhance revenue in order to achieve our mission of 'being the most trusted pet brands.'

In this customer service role, the Customer Care Specialist will answer inbound phone calls from customers inquiring about our products or services and provide them with excellent customer service. The Specialist will make outbound calls to current customers to offer and sell our vast array of products by offering the customer product solutions which meet the customer's and their pet's needs. Follow policies & procedures to ensure quality & consistency on every interaction. Consistently meet and exceed Customer Care standards.

Radio Systems is a great place to work and we are not your typical call center!

A few things that set us apart:
--- Dogs at Work!
--- Wellness Breaks
--- Onsite clinic
--- Onsite gym
--- Medical and retirement benefit options
--- Advancement opportunities

Starting Pay: $14/hr

QUALIFICATIONS:

  • HS diploma or GED
  • Previous Customer Service and Sales experience (retail, restaurant, call center)
  • Excellent problem solving and people skills
  • Ability to communicate effectively both verbally and written
  • Strong grammar and language skills
  • Computer skills including Windows and internet navigating
  • Ability to type 30 + WPM
    Benefits

    Working for Radio Systems definitely has its benefits! We offer a collaborative and creative team oriented work environment where we encourage you to take risks to learn and grow! We offer a competitive benefits package including medical, dental, vision, and 401K match. In addition we offer a rich wellness program which includes an onsite health clinic, workout facility and of course, we encourage you to bring your dog to work, which is our whole reason for what we do!

    PM20
    PI117127780

Keywords: Radio Systems Corporation, Knoxville , Customer Care Specialist - Invisible Fence Brand, Other , Knoxville, Tennessee

Click here to apply!

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