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PRN COVID-19 Crisis Counselor

Company: Helen Ross McNabb Center
Location: Knoxville
Posted on: November 20, 2020

Job Description:

HELP OTHERS, MAKE A DIFFERENCE, SAVE A LIFE.

At the Helen Ross McNabb

Center, our mission is "Improving the lives of the people we serve." Do you see yourself as a part of this

life-changing work? If so, we are currently seeking a qualified and motivatedprofessionalfor

the following position: PRN COVID-19 Crisis Counselor.

SUMMARY

The PRN COVID-19 Crisis

Counselor serves as a crisis counselor for individuals who call the COVID-19

Help Line. Directly interfaces with a variety of individuals to provide

education, information, emotional support, and referral assistance to community

members impacted by COVID-19. Ensures all calls are returned timely and

provides excellent phone support. Documents all encounters in the Online Data

Collection and Evaluation System (ODCES) according to FEMA and SAMHSA guidelines.

This position requires

utilizing a personal dependable vehicle to conduct Center business. Maintaining

a dependable vehicle and certified driver status is a condition of employment.

REQUIREMENTS

Education/Knowledge : Bachelor's degree required. Great people skills, expansive knowledge of

community resources, exceptional phone engagement skills, and ability to travel

to various locations and communities required. Must complete 8 hour online CORE

Training prior to providing services.

Experience : Experience providing community resources,

linkage, advocacy, and referral preferred. Computer experience preferred.

Applicants should possess

the ability to relate to individuals and families of varied ethnic and cultural

backgrounds, ages, educational levels, and economic circumstances with respect

and dignity. Excellent verbal, written, and computer skills are necessary

in order to work effectively and collaboratively with clients, collaborating agencies,

and community professionals, as well as maintaining proper documentation.

Physical : Exposure to biological hazards. Hearing of

normal and soft tones. Close eye work. Lifting up to 50 lbs. Pushing/pulling up

to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and

reaching. Extensive phone work.

The Helen Ross McNabb

Center ( www.mcnabbcenter.org (http://www.mcnabbcenter.org/) ) is a premier not-for-profit provider of

behavioral health services. The Center provides quality care and serves

all ages in a continuum of prevention, early intervention, social,

co-occurring, addiction, outpatient, and crisis services.

HRMC is an EOE. HRMC conducts

background checks, driver's license record, degree verification, and drug

screens at hire. Employment is contingent upon clean drug screen, background

check, and driving record. Additionally, certain programs are subject to TB

Screening and/or testing. Bilingual applicants are encouraged to apply.

This

job description is not intended to be all-inclusive; and employee will also

perform other reasonably related job responsibilities as assigned by immediate

supervisor and other management as required. This organization reserves

the right to revise or change job duties as the need arises. Moreover,

management reserves the right to change job descriptions, job duties, or

working schedules based on their duty to accommodate individuals with

disabilities. This job description does not constitute a written or

implied contract of employment.

#RPM

Location:

Knoxville,

TN

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Keywords: Helen Ross McNabb Center, Knoxville , PRN COVID-19 Crisis Counselor, Other , Knoxville, Tennessee

Click here to apply!

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