Supervisor - Program

Company: D&S Community Services.
Location: Knoxville
Posted on: January 12, 2021

Job Description:

* Supervise Team Leaders and Maintenance Staff to ensure that they are completing job duties as required.* Interview applicants and hire direct care staff for available positions.* Distribute reference forms and drug testing forms, and training specific to the needs of the individual (TSNI) forms during the hiring process.* Schedule drug testing for applicants in the hiring/screening process if required. Work with Team Leaders to assign new staff to houses and open shifts.* Schedule all houses according to the staffing plan and the service recipient's level of need (LON). Work with Team leaders to ensure all houses are staffed appropriately with trained staff.* Consult with Team leaders in hiring, assessing, training, supervising, and discipline of Direct Care Staff, and Floaters.* Conduct counseling, reprimands, and terminations in accordance with the Company's Progressive Discipline Policy.* Consult with the Program Manager or Executive Director prior to terminating a staff person.* Complete and submit Personal Action Request Forms for employee changes.* Consult with the Day Services Supervisor and the Medical Services Manager on common issues and overlapping responsibilities.* Input and maintain DCS schedules into the Stromberg software.* Monitor schedules and follow-up on exceptions as identified on Stromberg reports.* Complete the open shifts, overtime shifts, and scheduled hours section of the Weekly Schedule Report and submit to the Executive Director.* Perform on-call duties as scheduled.* Prioritize and assign jobs to the maintenance foreman. Consult with the Program or Executive Director before assigning jobs estimated to cost over $100.00.* Assist the Program Manager with monthly billing.* Coordinate, complete and follow-up on home maintenance requests.* Participate in management, incident management, Quality Improvement Plan, transition meetings as required. Attend COS, ISP Planning Meetings, and other meetings as needed.* Be available to consult with case managers concerning emergency situations in the residential program.* Conduct at least one (1) unannounced visit at each program site quarterly alternating shifts.* Facilitate all consumer transitions and assist with referral, intake, admission, and discharge processes for service recipients.* Facilitate team leader meetings every other week.

Keywords: D&S Community Services., Knoxville , Supervisor - Program, Other , Knoxville, Tennessee