KnoxvilleRecruiter Since 2001
the smart solution for Knoxville jobs

Call Center Representative - Bilingual English and Spanish

Company: DialAmerica
Location: Knoxville
Posted on: January 14, 2021

Job Description:

Job Description Call Center Professionals, if youre passionate about providing world-class customer service and would like to grow your career with an industry-leading company, we may have just the perfect fit for you! Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 20 call centers located throughout the United States. We are currently seekingFull Time and PartTimeCall Center Representatives to assist our world-class clients and their customers with enrollments, renewals, cross sells and upsells. Youll work in an environment that is rewarding and fun, with coworkers who are truly passionate about what they do. If this sounds like the opportunity youve been looking for and if you meet our qualifications, we invite you to bring your skills and expertise to our team and supply the fuel for growth. Contact us today! Job Responsibilities As a Call CenterRepresentative, you will ensure a memorable customer service experience by using questioning and listening skills to determine the customers needs and help them select the appropriate products and services.Specific duties for this CSR role include:

  • Answering customer requests or inquiries
  • Upselling products and/or services to the customer
  • Identifying and resolving customers issues using problem-solving skills
  • Building a positive rapport across a variety of personality types
  • Continually maintaining a working knowledge of our clients products, services and promotions
  • Putting the customer first and remaining polite and professional at all times
  • Documenting all customer information, communications and sales in CRM system
    Benefits Heres just some of what we have to offer:
    • Competitive compensation - base salary + incentives
    • Set schedule
    • Flexible pay: direct deposit withdaily and weekly options
    • Healthcare coverage and 401K
    • Paid on-the-job training
    • Supportive and motivating staff to help you succeed
    • Rapid opportunities for advancement
    • Professional and upbeat office setting
      Job Requirements We are looking for Call CenterRepresentatives with a genuine hunger to succeed paired with excellent communication and interpersonal skills. Dont worry if you dont have the experience, we will teach entry level candidates the skills needed for success.Additional requirements for this CSR role include:
      • Verbal and written communication skills required in both English and Spanish
      • Goal oriented with a healthy competitive spirit
      • Strong attention to detail, dependability, and follow through
      • Working knowledge of Windows-based software
      • Flexibility to adapt to changes in a growing organization
      • Self-motivated, positive attitude, and a love for hard work
      • Previous sales experience, a plus
      • High school diploma or GED
      • Background and/or drug test may be required At DialAmerica, YOU are theDifference!
        Apply now!
        WE ARE AN EQUAL OPPORTUNITY EMPLOYER
        We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

Keywords: DialAmerica, Knoxville , Call Center Representative - Bilingual English and Spanish, Other , Knoxville, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Janitor
Description: Kelly Services has an immediate need for full-time Janitors to join one of our top clients in the downtown Knoxville area. Individuals must have at least one year of experience in at least ONE of the (more...)
Company: Kelly
Location: Knoxville
Posted on: 01/22/2021

Deliver Food with Uber Eats
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Sevierville
Posted on: 01/22/2021

Earn Winter Money - Deliver with Uber
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Rockwood
Posted on: 01/22/2021


CDL-A Lease Purchase Truck Driver
Description: FLATBED CDL-A LEASE PURCHASE TRUCK DRIVER JOBSAt Boyd Bros., we are bound by values that reinforce your success. There s a reason one out of every six of our CDL-A truck drivers and contractors is a Million (more...)
Company: Boyd Brothers Transportation
Location: Corbin
Posted on: 01/22/2021

Material Handler- Loudon TN
Description: Are you looking for a career with a company that is fueled by ingenuity, creativity, and an understanding of people's most essential needs br br Pay Rate: 14.50 hourly br br Job Duties: br (more...)
Company: Kelly
Location: Loudon
Posted on: 01/22/2021

Remote Work-From-Home Independent Contractor - Call Center Representative
Description: We got what you want, you got what we need Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops. Our well-known clients are seeking Independent Contractors to provide virtual (more...)
Company: Liveops
Location: Tazewell
Posted on: 01/22/2021

Consumer Loan Sales Specialist **Sign On Bonus**
Description: PUT YOUR CAREER IN MOTION AS A CONSUMER LOAN SALES SPECIALIST--At-OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly,-fast-and affordable (more...)
Company: OneMain Financial
Location: Corryton
Posted on: 01/22/2021

Deliver with Uber Eats - Great for Students
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Extra (more...)
Company: Uber Eats
Location: Luttrell
Posted on: 01/22/2021

Deliver Eats with Uber Eats
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Rogersville
Posted on: 01/22/2021

Make up to $18/hour - Deliver with DoorDash
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Philadelphia
Posted on: 01/22/2021

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Knoxville RSS job feeds