PRN COVID-19 Crisis Counselor

Company: Helen Ross McNabb Center
Location: Knoxville
Posted on: January 15, 2021

Job Description:

HELP OTHERS, MAKE A DIFFERENCE, SAVE A LIFE.At the Helen Ross McNabbCenter, our mission is "Improving the lives of the people we serve." Do you see yourself as a part of thislife-changing work? If so, we are currently seeking a qualified and motivatedprofessionalforthe following position:PRN COVID-19 Crisis Counselor.SUMMARYThe PRN COVID-19 CrisisCounselor serves as a crisis counselor for individuals who call the COVID-19Help Line. Directly interfaces with a variety of individuals to provideeducation, information, emotional support, and referral assistance to communitymembers impacted by COVID-19. Ensures all calls are returned timely andprovides excellent phone support. Documents all encounters in the Online DataCollection and Evaluation System (ODCES) according to FEMA and SAMHSA guidelines.This position requiresutilizing a personal dependable vehicle to conduct Center business. Maintaininga dependable vehicle and certified driver status is a condition of employment.REQUIREMENTSEducation/Knowledge: Bachelor's degree required. Great people skills, expansive knowledge ofcommunity resources, exceptional phone engagement skills, and ability to travelto various locations and communities required. Must complete 8 hour online CORETraining prior to providing services.Experience: Experience providing community resources,linkage, advocacy, and referral preferred. Computer experience preferred.Applicants should possessthe ability to relate to individuals and families of varied ethnic and culturalbackgrounds, ages, educational levels, and economic circumstances with respectand dignity. Excellent verbal, written, and computer skills are necessaryin order to work effectively and collaboratively with clients, collaborating agencies,and community professionals, as well as maintaining proper documentation.Physical: Exposure to biological hazards. Hearing ofnormal and soft tones. Close eye work. Lifting up to 50 lbs. Pushing/pulling upto 150 lbs. Frequent sitting, standing, walking, bending, stooping, andreaching. Extensive phone work.The Helen Ross McNabbCenter (www.mcnabbcenter.org) is a premier not-for-profit provider ofbehavioral health services. The Center provides quality care and servesall ages in a continuum of prevention, early intervention, social,co-occurring, addiction, outpatient, and crisis services. HRMC is an EOE. HRMC conductsbackground checks, driver's license record, degree verification, and drugscreens at hire. Employment is contingent upon clean drug screen, backgroundcheck, and driving record. Additionally, certain programs are subject to TBScreening and/or testing. Bilingual applicants are encouraged to apply.Thisjob description is not intended to be all-inclusive; and employee will alsoperform other reasonably related job responsibilities as assigned by immediatesupervisor and other management as required. This organization reservesthe right to revise or change job duties as the need arises. Moreover,management reserves the right to change job descriptions, job duties, orworking schedules based on their duty to accommodate individuals withdisabilities. This job description does not constitute a written orimplied contract of employment.#RPMLocation:Knoxville,TNrecblid tvcyvs2v0q2x0q1gyy5dmcepdgumzg

Keywords: Helen Ross McNabb Center, Knoxville , PRN COVID-19 Crisis Counselor, Other , Knoxville, Tennessee