PT ACCESS SPECLST
Company: Blount Memorial Hospital
Posted on: February 23, 2021
* JOB SUMMARY * Responsible for patient pre-registration,
registration, admission, and/or order entry at one of the following
locations: BMH Outpatient, Emergency Department (ED), or ETMG
Ancillary. Responsible for account accuracy, processing
point-of-service (POS) collections, and ensuring that insurance
authorizations are attached to accounts, when applicable. Must be
able to communicate those needs to appropriate personnel. Provide
excellent customer service that reflects the organizations mission,
vision, and standards. * JOB SPECIFICATIONS * Education and/or
experience: High school diploma or equivalent preferred. Some
college preferred. Experience in customer service, clerical
healthcare, or public relations preferred. Experience with
Windows-based systems, email, and websites required. Experience
with ADT/EMR systems and scheduling/ordering systems preferred.
Knowledge: Knowledge of medical and insurance terminology, contract
reimbursement and methodology, and governing agencies for
healthcare (i.e. HIPAA, EMTALA, Medicare. Knowledge of basic
arithmetic and math aptitude required. Skills: Intermediate
computer and data entry skills with accuracy required, including a
minimum 40 wpm keyboarding. Strong interpersonal and customer
service skills that reflect organizational standards.
Detail-oriented with excellent oral and written communication
skills, as well as active listening skills required. Basic
mathematical skills required with the ability to calculate
percentages and use a 10-key calculator. Abilities: Read, write,
speak, and understand English. Self-motivated and able to work
directly with patients throughout Patient Access without a set
workstation. Read and interpret provider orders and/or other
documentation. Multi-task and stay organized, while working in a
fast-paced environment with a team or independently, as required.
Flex scheduling, including some weekends and holidays, as needed.
#RPM Work Type: Part Time (0.375 - 0.74) Work Hours: 1:00 pm - 6:00
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Keywords: Blount Memorial Hospital, Knoxville , PT ACCESS SPECLST, Other , Maryville, Tennessee
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