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Phone Operator

Company: The Park Vista Gatlinburg
Location: Gatlinburg
Posted on: April 10, 2021

Job Description:

Company Info

Delivering Hospitality, Creating Value, Every Customer, Every Time

Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!

Established in 1974, Davidson Hotels & Resorts is a leader in the hospitality industry and a rapidly growing hotel company. We offer full service hospitality management, development, acquisition, accounting, and consulting expertise for the lodging industry. Our portfolio of hotels is focused on 3 and 4 star properties such as Hilton, Embassy Suites, Doubletree, Renaissance, Marriott, Westin, Sheraton, Hyatt Regency, and impressive Independent and Select Service Hotels.

Property Info

Known for its stunning views and extraordinary service. Overlooking the beautiful Smoky Mountains National Park and the city of Gatlinburg, the Park Vista DoubleTree offers exquisite accommodations and an exceptional list of amenities including an indoor pool/mini-water park, fitness center and business center. With over 25,000 square feet of flexible meeting & banquet space, an outdoor pavilion and lawn area for special events, a full service restaurant & lounge and 300 guestrooms with balconies - It's the ideal venue for your next convention, board meeting, weekend retreat or special event!

Position Info

Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!

The PBX telephone operator is responsible for: handling incoming and outgoing phone calls; responding to guest requests; learn and disseminate basic hotel information; be knowledgeable of procedures and techniques necessary for the smooth operation of the department. PBX Operators are required to: display a guest orientation; possess a working knowledge of computers; and display an excellent phone manner. Operate the hotel switchboard in an efficient, courteous and professional manner to provide quality operations which maximize guest satisfaction. Candidate must have excellent communication skills and ability to multi-task and work a varied schedule.

QUALIFICATIONS:
High School graduate or G.E.D. equivalent.
Ability to communicate effectively with the public and other Team Members.
Read, write and speak English fluently.
Strong problem solving skills and great customer service required.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required.

Keywords: The Park Vista Gatlinburg, Knoxville , Phone Operator, Other , Gatlinburg, Tennessee

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