Eligibility Coordinator

Company: Blount Memorial Hospital
Location: Rockford
Posted on: June 10, 2021

Job Description:

JOB SUMMARYResponsible for all types of Total Rehab's registrations and admissions, including obtaining patient demographics, validating patient identity, assigning medical record numbers, and performing other clerical duties with minimal supervision. Responsible for account accuracy and processing point-of-service collections. Must be able to recognize accounts requiring insurance authorizations, (precertification), and communicating those needs to appropriate personnel. Must also obtain pre-authorizations when necessary. Plays a key role in providing exceptional customer service.JOB SPECIFICATIONSEducation and/or experience: High school graduate or equivalent preferred. Some college or other continuing education in subjects like business, speech communication, and/or medical terminology preferred. Experience in reading and interpreting doctors' orders and/or other medical documentation preferred. Experience in a customer service, clerical healthcare field, or public relations field preferred.Knowledge: Knowledge of multiple computer systems (including Windows programs), web-based programs (internet), email systems required. Familiarity with scheduling/ordering systems preferred. Knowledge of current Medical Terminology preferred.Skills: Intermediate computer skills required. Data entry skills with the ability to type 40 wpm with minimal errors preferred. Exhibits excellent organizational skills and detail orientation. Excellent customer service, interpersonal, and oral and written communication skills. Active listening skills required. Basic mathematical skills required with the ability to calculate percentages and use a 10-key calculator.Abilities: Must be able to read, write, speak, and understand English. Must possess the ability to work flex scheduling as needed. Associate should be a self-starter (self-motivated). Must be able to work with a team. Must be able to adapt to change and work in a fast pace environment. Associate must be able to work directly with patients.

Keywords: Blount Memorial Hospital, Knoxville , Eligibility Coordinator, Other , Rockford, Tennessee