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Medical Receptionist

Company: Merck & Co., Inc.
Location: Knoxville
Posted on: June 12, 2021

Job Description:

Job DescriptionOur Marketing team are passionate about bringing our medicines and vaccines to our customers around the world. Through digital listening and patient analytics, we are able to understand our customers' needs and strive to provide solutions to meet them.Position DescriptionTake this opportunity to gain valuable experience supporting the Patient Access team as part of the fast-paced and collaborative Sales Operations team. Join a dynamic group of colleagues who are committed to positively impacting our company's business and supporting our mission of saving and improving lives.The Patient Access Sr. Specialist plans, develops, executes and monitors all aspects of our company's Patient Access Strategy in the U.S. Market. Patient Access includes, but is not limited to: development and deployment of coupon and voucher programs, government compliance, vendor relationship management, consumer data analytics and innovation and improvement of the patient experience.The Sr. Specialist is responsible for partnering with brand teams to develop and execute their individualized patient access strategy. In this role, the Sr. Specialist will utilize current data and market trends to help the brand team design a coupon and voucher strategy and then fosters the program through the appropriate legal and compliance reviews. The Sr. Specialist is also responsible for the roll-out of this capability through all channels (i.e. Field Sales & Consumer Websites).The Sr. Specialist also manages the relationship with our coupon and voucher vendor. The candidate will manage logistics, approvals and compliance of the co-development of resources. The Sr. Specialist will also hold the vendor accountable to timelines and accurate reporting on the performance of all aspects of patient access programs. In addition to vendor management, the role will also be responsible for a wide range of projects that require cross functional collaboration and interaction with multiple PRT and Compliance.The successful candidate will develop an in-depth understanding of the marketing strategy for the brands they support and a high-degree of leadership with a strong sense of urgency, credibility and confidence. Key stakeholders are but not limited to: Marketing; Sales Leadership, Commercial Legal and Compliance.This opening is location agnostic.Position Qualifications:Education Minimum Requirement:Required: BS/BARequired Experience and Skills:Excellent interpersonal, written and verbal communication as well as strong presentation skills and an ability to build relationships with stakeholders, understand business strategy and line up a strategic patient access plan to achieve business goals.Demonstrated strategic/critical thinking, self-motivated, and able to lead in ambiguous spaces without authority.Strong collaboration, independent resourcefulness, project management and organizational skillsAn ability to act with minimal supervision, prioritize activities and manage multiple tasks within deadlines.Strong digital tool/channel proficiency as well as detailed knowledge of Excel, Power Point and Word.Ability to thrive in a fast-paced environment.Preferred Experience and Skills:ZINC/PRT ExperienceExperience in Sales, Sales Operations or related functions in the pharmaceutical, biotech or related industries.Our Human Health Division maintains a "patient first, profits later" ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.Who we are We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.What we look for In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career vent. Impact. Inspire.NOTICE FOR INTERNAL APPLICANTSIn accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.HHL2020#LI-RemoteCurrent Employees apply HERECurrent Contingent Workers apply HEREUS and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.For more information about personal rights under Equal Employment Opportunity, visit:EEOC PosterEEOC GINA SupplementOFCCP EEO SupplementWe are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.Search Firm Representatives Please Read CarefullyMerck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.Employee Status:RegularRelocation:No relocationVISA Sponsorship:Travel Requirements:10%Flexible Work Arrangements:Remote WorkShift:Valid Driving License:Hazardous Material(s):Number of Openings:1

Keywords: Merck & Co., Inc., Knoxville , Medical Receptionist, Other , Knoxville, Tennessee

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