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Patient Service Rep - University Women's Specialists

Company: University Physicians' Association, Inc.
Location: Knoxville
Posted on: June 12, 2021

Job Description:



Employment Type: Full Time

Summary of Position:

University Physicians' Association is seeking qualified applicants for Full-Time Patient Service Representative for University Women's Specialists located in West Knoxville, TN.

Job duties include:

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.


Must have at least 6 months-1 year of previous medical office experience.

Keywords: University Physicians' Association, Inc., Knoxville , Patient Service Rep - University Women's Specialists, Other , Knoxville, Tennessee

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