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Bankruptcy Representative

Company: First Horizon Bank
Location: Knoxville
Posted on: October 11, 2021

Job Description:

At First Horizon Operations, we are on a mission to deliver a seamless customer experience.  We are passionate about doing things right and doing the right things.  We collaborate with each other and with our internal business partners to delight our customers.  We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best.  Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.

The Bankruptcy Representative is responsible for monitoring and maintaining an assigned bankruptcy portfolio. The ideal candidate is very detail oriented and views their work as their self-portrait.  The Bankruptcy Representative exercises excellent judgment in performance of tasks that are both varied and moderately complex.

We are seeking a dedicated, disciplined individual who excels in a team environment, who takes ownership and who is enthusiastic about a job well done.

Essential Duties and Responsibilities:

  • Monitoring bankruptcy accounts to ensure appropriate action is taken when necessary
  • Performing various types of maintenance on bankruptcy accounts accurately and within specified timelines
  • Ensuring compliance with policy and procedures
  • Presenting a professional image

  Abilities:

  • To handle multiple tasks and prioritize
  • To work with little supervision but know when to ask for help
  • To maintain a positive working relationship with internal business partners and teammates
  • To take a systematic approach to organizing work

Skills:

  • Impeccable customer service and customer centric focus
  • Problem-solving skills
  • Excellent verbal and written communication skills
  • Strong keyboarding / data entry ability
  • Proficient computer skills, especially Microsoft Office applications
  • Attention to detail and ability to identify potential issues

Education and/or Work Experience Requirements:

  • High School Diploma or equivalent
  • 1 or more years of work experience preferred
  • Previous bankruptcy experience a plus

Hours:

Monday - Friday 8:00 am - 4:30 pm

Keywords: First Horizon Bank, Knoxville , Bankruptcy Representative, Other , Knoxville, Tennessee

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