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Part Time Relief Teller (Knoxville)

Company: First Horizon Bank
Location: Knoxville
Posted on: October 11, 2021

Job Description:

Are you a people-person? Do you enjoy interacting with clients? This position gives you the opportunity to float among our banking centers in the area as a part-time associate working an average of less than 30 hour per week. As a teller you are the foundation of our bank and help ensure we are the area's preferred bank. You'll provide excellent customer service, accurately process financial transactions, and promote First Horizon's products and services. Join and represent the distinguished First Horizon organization with other stellar associates by applying for this position today!

Banking Center Hours
Monday - Friday: 9:00am - 5:00pm
Saturday & Sunday: Closed


SUMMARY

Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment, which include the duties and responsibilities described herein. Develop and retain long-term and profitable customer relationships to maximize revenue growth.  Responsible for maintaining high customer service and procedural standards.  Provides fulfillment of retail banking products either through referral based leads, prospecting lists or self-sourcing.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
  • Process deposits, withdrawals, transfers and loan payment transactions for customers.
  • Process miscellaneous transactions (bonds, municipal coupons, traveler’s checks, money orders, etc.)
  • Identify cross selling opportunities and refer customers/prospects to the appropriate platform employee or LOB rep e.g. Mortgage, IFS, etc.
  • Promote bank products and services to further enhance customer relationships.
  • Assist in daily balancing and processing of ATM, including the processing of all entries.
  • Assist in the verification of deposits in the night and lobby depository.
  • Assist with the dual control vault responsibilities.
  • Participate in meetings that include information on sales, products, customer service and operational processes.
  • Performs all other duties as assigned.


SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities


QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.

High school diploma or GED and at least 1 year of related experience including customer service, cash handling, and sales, or an equivalent combination of education and experience.


COMPUTER AND OFFICE EQUIPMENT SKILLS
10-key calculator, coin counter, Microsoft Office Suite (Outlook, Word, Excel)

Keywords: First Horizon Bank, Knoxville , Part Time Relief Teller (Knoxville), Other , Knoxville, Tennessee

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