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Youth Services Coordinator

Company: Boys & Girls Clubs Of The Tennessee Valley
Location: Knoxville
Posted on: November 19, 2021

Job Description:

PRIMARY FUNCTION:The Youth Services Coordinator is responsible for the management of the front desk serving as a receptionist to incoming visitors, managing the certificate program, and daily attendance for all members.KEY ROLES (Essential Job Responsibilities):

  • Greet visitors and offer pertinent information on programs, activities, and procedures for joining the club
  • Answer all incoming calls
  • Process new memberships and renew old memberships
  • Collect fees, maintain receipt integrity, and conduct bank deposits
  • Consult with parents as needed concerning fees, ensuring that weekly fees are current
  • Distribute letters to parents as they pick up their child
  • Utilize Vision tracking system for membership information
  • Maintain membership records (such as enrollment, attendance, applications, and files) Update Facility Director monthly on membership data
  • Maintain supply of applications for membership
  • Identify potential vendor/voucher members
  • Maintain daily record on vendor/voucher and DHS grant members
  • Print and maintain attendance logs, bus rosters and sign-in/out sheets as needed
  • Performs other administrative duties as requested including maintaining purchase orders ADDITIONAL RESPONSIBILITIES:
    • Maintain and clean front desk and surrounding areas
    • Serve as a bus monitor as needed
    • Work in areas as needed to meet ratios
    • Help with special events
    • Decorate building entrance, front desk, and foyer area to reflect special events, organizational themes, and different seasons
    • May consult with parents concerning member and branch issues
    • Assist Facility Director as neededSKILLS/KNOWLEDGE REQUIRED:
      • High School Diploma/ GED Required
      • Bachelor's Degree preferred
      • Thorough knowledge of youth development theory and the mission of the Boys & Girls Clubs
      • Must maintain a professional attitude at all times
      • Strong communication skills, both oral and written
      • Ability to deal effectively with parents
      • Ability to deal effectively with members including discipline problems
      • Demonstrated ability in working with young people, parents, and community leaders
      • Mandatory CPR and First Aid Certifications
      • Microsoft Office proficient
      • Cash handling experience PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
        • Must be able to lift 40 pounds
        • Must be able to move quickly to keep up with youth
        • Must be able to remain alert and energetic for 8 hours or more DISCLAIMER:The information presented indicates the general nature and level of work expected of employees in this position. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Keywords: Boys & Girls Clubs Of The Tennessee Valley, Knoxville , Youth Services Coordinator, Other , Knoxville, Tennessee

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