Posted on: November 22, 2021
About GapGap has always been about optimistic American style.
Starting with our very first store on Ocean Avenue in San
Francisco, opened almost 50 years ago by Doris and Don Fisher. The
thread that's run through those five decades is the phenomenal
people that make up our brand - our employees and our customers.
People who are rooted in the legacy that makes Gap what it is, but
who are also focused on the future. People who want to leave the
world better than they found it. We've built our brand on staying
true to our roots whilst always being out in front of what's next.
If you want to be part of an iconic American brand, and help lead
the way for where we're headed, we'd love to have you join us.About
the RoleIn this role, you will support the store leadership team by
performing functional tasks as assigned. You will act as a mentor
and role model to employees to support service behaviors and the
execution of tasks in specific areas of expertise. You will focus
on leading processes and/or areas of the business, executing tasks
and maintaining productivity to ensure goals are met. Through
collaboration with your leadership team, your goal is to teach and
coach your team and drive behaviors to deliver a best-in-class
customer experience.What You'll DoServe as a role model to achieve
priorities in store, with the customer as the primary focusSupport
the store leadership team to collaborate effectively with employees
and ensure work tasks are completed in a timely and efficient
mannerBuild and share expertise in an assigned specialized
functional areaSupport completion or work processes before or after
the store closes as needed inclusive of opening and/or closing the
storeListen and ask questions to solicit feedback to understand
needs and provide serviceHandle unique or complex customer
interactionsWho You AreProvides clear and direct communication of
expectations and gives feedbackAbility to utilize technology
effectively and engage with customers and your team to meet
goalsAble to effectively lead and inspire others through coaching
and mentoringDemonstrate interest and initiative towards continuous
improvement and growthResearch process or transaction flow to
identify root cause of errorsBenefits at Gap Merchandise discount
for our brands: 50% off regular-priced merchandise at Gap, 30% off
at Gap Outlet, and the ability to purchase discounted merchandise
during international travel at Banana Republic, Athleta, Intermix
and Old Navy. Pension schemes available, depending on role.
Market-leading private medical healthcare and well-being
programme.* Voluntary medical cash plan open to all employees.
Performance-related discretionary bonuses.* Access to our Employee
Support Programme for overall well-being. *For eligible
Keywords: Gap, Knoxville , Lead (Part, Other , Sevierville, Tennessee
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