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Lead (Part

Company: Gap
Location: Sevierville
Posted on: November 22, 2021

Job Description:

About GapGap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots whilst always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.About the RoleIn this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a mentor and role model to employees to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to teach and coach your team and drive behaviors to deliver a best-in-class customer experience.What You'll DoServe as a role model to achieve priorities in store, with the customer as the primary focusSupport the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient mannerBuild and share expertise in an assigned specialized functional areaSupport completion or work processes before or after the store closes as needed inclusive of opening and/or closing the storeListen and ask questions to solicit feedback to understand needs and provide serviceHandle unique or complex customer interactionsWho You AreProvides clear and direct communication of expectations and gives feedbackAbility to utilize technology effectively and engage with customers and your team to meet goalsAble to effectively lead and inspire others through coaching and mentoringDemonstrate interest and initiative towards continuous improvement and growthResearch process or transaction flow to identify root cause of errorsBenefits at Gap Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, 30% off at Gap Outlet, and the ability to purchase discounted merchandise during international travel at Banana Republic, Athleta, Intermix and Old Navy. Pension schemes available, depending on role. Market-leading private medical healthcare and well-being programme.* Voluntary medical cash plan open to all employees. Performance-related discretionary bonuses.* Access to our Employee Support Programme for overall well-being. *For eligible employees

Keywords: Gap, Knoxville , Lead (Part, Other , Sevierville, Tennessee

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