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Credit Representative, Accounts Receivable Representative

Company: Whirlpool
Location: Knoxville
Posted on: November 22, 2021

Job Description:

Requisition ID: 48877

Whirlpool Corporation (NYSE: WHR) is committed to being the best global kitchen and laundry company, in constant pursuit of improving life at home. In an increasingly digital world, the company is driving purposeful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit and Yummly. In 2020, the company reported approximately $19 billion in annual sales, 78,000 employees and 57 manufacturing and technology research centers.

Whirlpool Corporation is consistently recognized by FORTUNE as one of the World's Most Admired Companies. Our values are the driving force behind everything we do. Integrity, Respect, Inclusion & Diversity, One Whirlpool, and Spirit of Winning propel our teams to excellence. Get to know us and see what it's like to be part of a company that is in constant pursuit of improving life at home.

This role in summary

We are looking for a Senior Representative to join our Finance Team! If you are someone who recognizes that consistently exceptional customer experiences add value to brands, we need you!

In this entry-level role, you will build relationships with customers from the 100 largest home building companies in the U.S.! You will learn about the home building process from start to finish, assisting these customers with account set-up, appliance orders, billing, and payment of invoices. Are you a star dedicated to stellar service, process improvement, and problem-solving? Join our team!

Your responsibilities will include

Add value to our Whirlpool brands with every customer interaction

Collect accounts receivable/unpaid invoices while maintaining customer relationships

Keep shipments flowing to customers

Manage risk with thoughtful decision-making

Prepare billing to meet customer needs

Assist customers with self-service account set-up using Google Suite

Work collaboratively with all team members

Solve problems and reconcile differences

Improve processes

Deliver results

Minimum requirements

High School Diploma or GED

Experience in Customer Service, Credit, or Collections

Preferred skills and experiences

Bachelor's Degree


Leadership Skills

Ability to self-manage multiple projects/priorities simultaneously

Microsoft Office / Google Suite / SAP

Experience with Purchase Orders and Contracts

Experience with Credit Underwriting

Excellent communication skills


Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers . Additional information about the company can be found on Facebook , Twitter , LinkedIn , Instagram and YouTube .

At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

Nearest Major Market: Knoxville

Job Segment: Social Media, ERP, Customer Service Representative, SAP, Marketing, Technology, Customer Service, Entry Level

Keywords: Whirlpool, Knoxville , Credit Representative, Accounts Receivable Representative, Other , Knoxville, Tennessee

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