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Front Desk Associate

Company: Blount County Eye Center (BCEC)
Location: Maryville
Posted on: November 22, 2021

Job Description:

Front Desk Associate Needed!Do you always have a smile on your face? Do you have a way of making people feel at ease and comfortable, even if you don't know them? Then we want to talk to you about our Front Desk Associate position.Our busy optometry practice needs a team-player to help us give our patients a 5-star experience all the time, every time!How will you make a difference?As our Front Desk Associate, you will have the incredible honor to set the stage for each patient's appointment. When our patients walk in, you will be the first person they see to reassure them they have made the right decision in choosing our practice, it really changes their day! Not only that, but it sets the expectation for the appointment and lets our patients know their appointment will go as smoothly as possible, allowing the patient to be receptive to our recommendations.Some of your duties as a Front Desk Associate will include:

  • Making sure patients feel welcome as soon as they walk in the door
  • Reviewing and organizing patient medical charts for accuracy and authenticity
  • Using your friendliest phone voice to answer incoming calls, take messages, schedule appointments, complete outreach to patients (some re-engagement required)
  • Assisting in opening and closing the office
  • Understanding and respecting patient privacy laws
  • Consistent cross-training for optimal career growthWhy This Job is More Than a JobIn the world of eye care, we change people's lives. We help Grandma and Grandpa keep their independence by saving their eyesight. Kids get better grades because they can finally see the board! We have the opportunity to help people enjoy a better quality of life - because life is so much better when you can SEE.If you want a career where you can literally aid the people in your community have better lives, this is the job for you.Experience Needed:Prior medical experience is a plus, but it's certainly not required. We offer paid training for the right person with a great attitude, a helpful heart, and a love of learning to the Blount County Eye Center Exceptional Standard of Care!If these sound like you, please apply!
    • You can get along great with anybody.
    • You're full of energy and people feel charged up just being around you.
    • You appreciate other people's talents and love to work together to solve problems.
    • You're known for doing what you say you're going to do - no excuses!
    • Your reputation for honesty and integrity is legendary.
    • You don't know the meaning of "someone else's problem" or "that's not my job."
    • You're always willing to jump in and help.
    • You take pride and ownership in your work - whatever you do, you do it well.
    • You are openly grateful to the people around you.
    • You see yourself as an integral part of your team's success (because we will).
    • You're always up for learning something new, and you master new skills quickly.
    • You love to see other people happy and thriving, and you'll do whatever you can to help them get there.We offer:
      • Healthcare, Dental, and Vision Benefits available
      • IRA w/match
      • Paid vacation and holidaysAbout UsBlount County Eye Center is a fast-paced Eye Care practice in Maryville. We love to come to work every day because we love what we do and we've built an office culture that can't be beat. If you're looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!We value your time, so we'll be back in touch with you very quickly.Job Type: Full-timePay: From $12.00 per hourBenefits:
        • 401(k)
        • 401(k) matching
        • Dental insurance
        • Employee discount
        • Health insurance
        • Paid time off
        • Vision insuranceSchedule:
          • 8 hour shift
          • Day shift
          • Monday to Friday
          • Weekend availabilityEducation:
            • High school or equivalent (Preferred)Experience:
              • Customer Service: 1 year (Preferred)Work Location:
                • One locationWork Remotely:
                  • NoWork Location: One location

Keywords: Blount County Eye Center (BCEC), Knoxville , Front Desk Associate, Other , Maryville, Tennessee

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