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Remote IT Support Specialist

Company: VirtualVocations
Location: Knoxville
Posted on: June 24, 2022

Job Description:

A software company is filling a position for a Remote IT Support Specialist.

Must be able to:
Provide proactive tech support to remote users for all issues, prioritizing and analyzing the issues
Administer, organize, and maintain data and inventory related to users, devices, accounts, and systems
Configure, troubleshoot, and manage end use hardware and software
Qualifications Include:

Ability to attend work 3 days a week on a part time basis and be available for some off hours support
A minimum of 2 years of experience in a technical support role with a focus on customer service
Proven experience installing, troubleshooting, maintaining, and upgrading Windows hardware
Current with cutting-edge technology and industry best practices
Excellent communication style
Detail-oriented, self-sufficient, resourceful, organized, and proactive

Keywords: VirtualVocations, Knoxville , Remote IT Support Specialist, Other , Knoxville, Tennessee

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