Patient Advocate (Account Executive)
Company: Intrepid USA
Location: Oliver Springs
Posted on: June 25, 2022
Job Description:
Intrepid USA - Our vision makes a difference: We are a top 10
national home healthcare company with an overall 50 year history of
excellence driving our future vision forward. We are putting a dent
in the homecare universe through our commitment to providing
affordable, personalized, patient and family centered medical home
healthcare, home hospice, private duty homecare and independent
living support services delivered in a concierge style, on-demand
to create an exceptional patient experience. What makes our vision
different:
Culture driven by servant based
leadership with an inverted organization chart. Our clinical teams
are at the top and our CEO is at the bottom supporting our
organizationOur Care Centers are not franchises. We have a National
Support Center helping our Care Center leaders manage and drive
their local family business style of operations, clinical and
patient experienceOur teams manage their local Care Centers where
they are embedded in the fabric of the communities they serveWe are
committed to caring for our patients just as if they were our
familyWhy working here is awesome:
Industry leading online training
system and modules for continuing education thru Intrepid
UniversityClinician centric WellSky EHR to improve clinical
documentation quality and patient careCompetitive pay with
healthcare, dental, vision, pharmacy, Flexible Spending Account,
Dependent Care Account benefits with affordable premiums for
Full-time team members401K available to all team membersSupportive
time away through PTO time and company paid holidays for Full-time
team membersMobile benefits access, 98.6 telemedicineaccess, health
education library and health cost estimator for Full-time team
members.Company paid Life Insurance up to $50K and AD&D
insurance with the option of additional affordable voluntary life
and AD&D available for Full-time team members.Short and long
term disability insurance available at affordable rates for
Full-time team members.Talent science that improves the quality of
our talent acquisition, recruiting process and team members
Great work youll do here:The Patient Advocate (Account Executive)
will develop relationships with community referral base and
potential referral sources to meet targeted financial objectives
and annual budget. The Patient Advocate will complete a market
analysis to use in developing and implementing marketing plans.
Establishing and using the marketing plans to maintain and increase
client/referral base. The Patient Advocate will partner with the
Care Center team creating a strong partnership for growth.
Ability to understand and work
through physician, hospital or skilled nursing facility, case
management and discharge planning processesMeet the required h
quotas and goals; including meeting the monthly Care Center
targeted Medicare admission goals. Collaborates with the
Administrator and Regional Director of Patient Advocacy to develop
weekly / monthly sales plan that will assist in maintaining current
client base and identifying potential referral sourcesDevelops and
implements sales plans that are consistent with market analysis and
reflect current potential referral sourcesInitiates and facilitates
contracts with payor sourcesMaintain a weekly call plan of targeted
referral sources and manage time and resources to complete the
planProvide ongoing recommended enhancements to current services
and development of new service/niche offerings; network with
colleagues, clients and community organizationsDevelop and maintain
Physician, Hospital and Assisted Living Facilities profiles
including background, contact history, objectives, referral trends
etcMaintain communication with referral sources to ensure customer
satisfactionResearch and maintain up-to-date information on market
competitors including patient, census, referral source and
marketing strategiesAct as a liaison between referral sources and
Care Center staff to resolve service problems and maintain positive
relationsParticipate in Weekly Sales/Operations meeting with
Administrator and Care Center staff to discuss sales activity,
potential problems and new opportunitiesPromote Services through
conventions, trade shows, public relations etcCompletes other
assignments and duties as requested and assigned to accomplish the
goals and objectives of the Company
What well love about you:
Passion and commitment to clinical
excellence, quality and integrityEmbracing and leading the patient
care mission through providing an exceptional patient
experiencePositive attitude and ability to fit in as a
collaborative team member for patient careExcellent interpersonal
communication and patient/family engagement skillsOutstanding
business skills possessing superb leadership, strategic planning,
and operations oversightCommitment to clinical documentation
excellence and quality along with ability to educate and inspire
othersHigh energy, focus, work ethic, motivation and commitment to
lifelong learning and growthProficiency with federal, state and
governing agency regulations for homecare and hospiceProven
background in marketing Knowledge and comfort level working with
technology and enterprise wide support systems and
toolsUnderstanding and knowledge of statistical methods, Lean Six
Sigma in Healthcare and TQM methodsSuccessful management of a heavy
volume of work, changing priorities as neededExcellent project
management, program development and management skillsAppropriate
judgment and critical thinking in decisions that requiring
consideration of regulatory compliance, customer service, patient
welfare and company interestsOutstanding presentation, writing and
communication skillsStrong ability to be the public face of the
organization, and serve as an advocate for Home Healthcare, Home
Hospice and other service linesCreative thinker who embraces
thought leadershipCapable of making tough decisions and willing to
take responsibility for them.Bachelor's degree in Marketing,
Business, or the equivalent.Two (2) years of progress growth
experience in sales and/or healthcare marketing, preferably in
HomeCareValid drivers license and automobile
insurance#SALESRequired
Keywords: Intrepid USA, Knoxville , Patient Advocate (Account Executive), Other , Oliver Springs, Tennessee
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