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Guest Experience Specialist

Company: Embassy Suites by Hilton Knoxville Downtown
Location: Knoxville
Posted on: August 6, 2022

Job Description:

Job Description The Guest Experience Specialist is the first impression guests have with Wake Foot Sanctuary. The Guest Experience Specialist will begin and end every guest experience and must exemplify Wake Foot Sanctuary commitment to service excellence to the general public. The Guest Experience Specialist will be a constant presence at the front desk, answer phones, book appointments, conduct retail sales, check guests in and out, and be the first and last member to make each guest a customer visit enjoyable memorable. The Guest Experience Specialist will also help keep the retail/merchandising displays stocked orderly, assist with inventory recording and incoming orders, ensure clear communication with therapist and guests and upcoming appointments, relay any important and or out of the ordinary information about guests service experiences, products, daily operations, or any notables to management. We are looking for someone to work 10:00 am - 3:00 pm two- three days a week and on Saturdays. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Keywords: Embassy Suites by Hilton Knoxville Downtown, Knoxville , Guest Experience Specialist, Other , Knoxville, Tennessee

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