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AR Specialist II

Location: Knoxville
Posted on: September 24, 2022

Job Description:

Job DescriptionThis position is responsible for multiple different processes related to accounts receivables from clients. As an individual contributor and lead role, you will help define and redefine process steps from account setup to account closing. With a strong mix of communication, technical, and organization skills, your work will contribute to the financial health of our business and be a positive influence on client engagement.About ePremiumAs part of the InhabitIQ company, ePremium Insurance Agency, LLC has been named one of INC 500s fastest growing privately held companies in the nation and has been recognized as a Top Workplace in Cincinnati, specializing in technology-based renters insurance program management.The rapid growth of the company has created a wealth of career opportunities. We have a modern, relaxed office environment with premium facilities and tremendous advancement opportunities within the company.About InhabitIQInhabitIQ operates a unique collective of tech-forward companies serving the residential and vacation rental industries. Our brands' strategic partnerships deliver transformative software solutions and services across our brands. We believe that property and vacation rental managers should have the opportunity to choose the platforms that best support their business goals and that they should be able to benefit from strategic partnerships across our ecosystem.What You'll Do

  • Perform the accounts receivable function for multiple entities
  • Aid in the setup of ACH or invoice payments for new clients
  • Be the key account contact for payment related questions and issues
  • Connect with new clients within 45 days of account creation, to confirm knowledge of payment processes
  • Plan for and communicate with clients for past-due payment via phone and email
  • Manage the suspension and/or cancellation of accounts
  • Be the primary contact with third-party invoice systems
  • Creation and dissemination of payment related reports
  • Connect with accounting and help guide decisions related to payment processing
  • Prepare customer billing and perform collections activities
  • Maintain updated customer records and contacts
  • Inform management regarding any potential issues and escalate situations as appropriate
  • Other duties as assignedWhat We're Looking For
    • Minimum of 5 years' experience in accounting, AR, AP
    • Self-motivated individual with an eye for process initiatives and improvement
    • Strong communication and customer service skills with internal and external contacts
    • Proven oral and written communication skills
    • Creative problem solver and critical thinker
    • Experience with a large customer base, high transaction volume and prior SaaS experience preferred
    • Highly organized and focused on follow-through with excellent attention to detail
    • Strong work ethic, ability to adapt to rapidly changing environments
    • Ability to work in an open environment with cross-functional teams
    • Proficiency with Microsoft Office Suite
    • Experience with NetSuite a plusEducation Requirements
      • Bachelor's degree in accounting or similar field
      • Microsoft Certified preferredType
        • Salaried, Exempt, Full-TimeLocation
          • Knoxville, TN or Mason, OH
          • Full Time; Hybrid WFH option availableBenefits Include
            • Competitive Pay
            • Health Insurance: Medical, Dental, Vision and Prescription Plans
            • Health Savings Accounts
            • Retirement Savings Plan (401K) with discretionary company match
            • Short and Long Term Disability
            • Company Paid $25,000.00 life insurance
            • Supplemental Life and AD&D Insurance
            • Employee Assistance Program
            • Paid Holidays
            • Paid Vacation
            • Paid Volunteer Time
            • Inhabit Employee Discount ProgramsOur Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.

Keywords: PROPERTY BRANDS INC, Knoxville , AR Specialist II, Other , Knoxville, Tennessee

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