IT Specialist(L1/L2)
Company: Sertoma Center
Location: Knoxville
Posted on: January 27, 2023
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Job Description:
Description: IT Specialist Job Summary:The IT Specialist
position reports to the IT Manager and will closely match the
required responsibilities and skills detailed below while also
assisting with maintenance of existing vendor relationships with
numerous software vendors and technology partners.The IT
Specialist's Primary Responsibilities will be to respond in a
timely manner to service issues and requests, completing tasks
independently whenever possible while escalating issues to and
working alongside IT Management or the appropriate vendor when
additional support is necessary. Additional responsibilities
include:Installing and configuring computer hardware, software,
systems, networks, printers, scanners, routers, modems
etc.Repairing and replacing equipment as necessaryAssisting in
monitoring and maintaining computer systems and networksEnsuring
Privacy and Security of all computers and network systemsResponding
in a timely manner to service issues and requestsAssisting in
providing training and technical support across the companyUser
account creation/maintenanceAssisting with testing and vetting new
technology initiativesIT Specialist Skills:Baseline knowledge of
internet security and data privacy principlesAttention to detail
for repair and system documentationExcellent organizational and
time management skillsEffective communication skillsWorking
knowledge of diverse computer systems and networksWorking knowledge
of some of the below technologies:Microsoft: Server, Workstation,
Access, Office, M365, Exchange OnlineDell: Server/Desktop/Laptop
hardwareApple: iPhone, iPadRequirements: IT Specialist
Experience:Prior professional IT experience requiredExperience with
any of the following is a plus but not required: Microsoft 365,
Intune, Windows 10, Windows Server 2019, Active Directory,
Microsoft Dynamics GP, Timas, SQL Server, Firewalls & VPN's, Remote
Desktop Services, Quest Rapid Recovery, Hyper V Virtualization,
VMWareFamiliarity with or willingness to learn HIPAA/HITECH
requirements to ensure patient privacyIT Specialist Other
Requirements:High School Diploma or GED1-2 years of verifiable work
history3 years clean driving history with a valid Tennessee
driver's licenseSertoma Center, Inc. is committed to equal
opportunity for all employees and applicants. As a proud Equal
Opportunity Employer (EOE), we do not discriminate based on race,
color, national origin, ancestry, citizenship status, religion,
sex, sexual stereotyping, sexual orientation, gender, gender
identity, gender expression, age, marital status, mental or
physical disability, medical condition, genetic information,
military or veteran status, pregnancy (which includes pregnancy,
childbirth, and medical conditions related to pregnancy,
childbirth, or breastfeeding), or any other protected
characteristic.We participate in E-VerifyWe participate in the
Tennessee Drug-Free Workplace ProgramPM20PI201849262
Keywords: Sertoma Center, Knoxville , IT Specialist(L1/L2), Other , Knoxville, Tennessee
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